Integrate Chaport with EvaluAgent

Send information between Chaport and EvaluAgent automatically, without writing any code, using Zoho Flow.

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Establish a new contact in EvaluAgent whenever a live chat starts in Chaport

Automatically capture contact details seamlessly during live chat interactions. This flow will set up a new contact in EvaluAgent for every new live chat session in Chaport.

How it works
  1. The flow triggers when a new chat is started in Chaport.
  2. Zoho Flow creates a new contact in EvaluAgent.
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Establish a new contact in EvaluAgent whenever a live chat starts in Chaport

Chaport + EvaluAgent

Build your own integrations between Chaport and EvaluAgent

Connect Chaport and EvaluAgent with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Chaport and EvaluAgent using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Chat finished

Triggers when a chat is finished

Visitor updated

Triggers when one or more of the following fields - Name, Email address, Phone number, Notes or Consents get updated

Operator added

Triggers when a new operator is added

Chat started

Triggers when a new chat is started

Contact created

Triggers when a new contact is created

Evaluation created

Triggers when a new evaluation is added

All Actions - Actions are the automated tasks

Create operator

Creates a new operator

Create contact

Creates a new contact

Create user

Adds a new user

Update user

Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.

What is Chaport?

Chaport is a customer support live chat application that lets you communicate with your customers instantly, add chat widget to your website and more.

Customer Support

What is EvaluAgent?

EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.

Paul Jozsef

Owner, Paul Jozsef Counselling & Coaching

Zoho Flow has streamlined our data management. We no longer have to worry about handwritten notes, transcription errors and data loss. It has eliminated the need to manually process data by ensuring it syncs automatically and in real time.

Karine McGraw

Deputy Director, Punta Galea

Our business is built on diverse technologies, and Zoho Flow is an integral asset that helps us expand and enhance our integrations, boosting the efficiency of our end-to-end operations.

Mickey Blayvas

Founder and CEO, Master Liveaboards

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