Integrate ChatBot with LiveChat

Send information between ChatBot and LiveChat automatically, without writing any code, using Zoho Flow.

Build your own integrations between ChatBot and LiveChat

Connect ChatBot and LiveChat with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate ChatBot and LiveChat using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Segment created

Triggers when a new segment is created

Story created

Triggers when a new story is created

Entity created

Triggers when a new entity is created

User created

Triggers when a new user is created

Chat ended

Triggers when a chat is ended

Visitor queued

Triggers when a visitor is queued

Chat created

Triggers when a new chat is created

All Actions - Actions are the automated tasks

Create entity

Creates a new entity

Add segment to user

Adds a segment to the user

Create user

Creates a new user

Create story

Creates a new story

Create segment

Creates a new segment

Ban or unban user

Marks an existing user as banned or unbanned

Update user

Updates the details of an existing user

Update segment to user

Updates the details of an existing user segment

Fetch user by search parameter

Fetches the details of an existing user using search parameter

Fetch entity by ID

Fetches the details of an existing entity using ID

Fetch story by ID

Fetches the details of an existing story using ID

Fetch user by ID

Fetches the details of an existing user using ID

Resume chat

Restarts an archived chat

Close chat

Closes an existing chat

What is ChatBot?

Chatbot is an AI-driven chatbot application that can help customers provide quick and accurate AI-generated answers to customer questions.

Customer Support

What is LiveChat?

LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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