Integrate Deskpro with Breeze
Send information between Deskpro and Breeze automatically, without writing any code, using Zoho Flow.
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Generate a task within your Breeze for fresh tickets initiated in Deskpro
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Breeze for newly generated tickets in Deskpro.
How it works
- The flow triggers when a new ticket is created in Deskpro.
- Zoho Flow creates a new task in Breeze.
Generate a task within your Breeze for fresh tickets initiated in Deskpro
Deskpro + Breeze
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Supported triggers and actions
Integrate Deskpro and Breeze using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Task created
Triggers when a new task is created
Task updated
Triggers when a task is updated
Project created
Triggers when a new project is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add person
Adds a new person
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Create to-do
Creates a new to-do in to-do list
Create project
Creates a new project
Create to-do list
Creates a new to-do list for a task
Create task
Creates a new task
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
What is Breeze?
Breeze is a simple project management application that provides features like boards, time tracking, to-dos and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.
Paul Jozsef
Owner, Paul Jozsef Counselling & Coaching
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
Frank Cowell
Founder and CEO, Spaghetti Agency
Zoho Flow acts as a connector between applications. It helped automate the document creation process, reducing manual tasks and increasing our overall efficiency.
Melanie Cope Machial
Head of Marketing and Technology, Revenue Ranch
