Integrate Deskpro with Sertifier
Send information between Deskpro and Sertifier automatically, without writing any code, using Zoho Flow.
Build your own integrations between Deskpro and Sertifier
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Supported triggers and actions
Integrate Deskpro and Sertifier using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket updated
Triggers when any detail of a ticket is updated
Ticket response received
Triggers when a new response is received for a ticket
Organization created
Triggers when a new organization is created
Person added
Triggers when a new person is added
Ticket created
Triggers when a new ticket is created
Certificate design created
Triggers when a new certificate design is created
Email template created
Triggers when a new email template is created
Delivery created
Triggers when a new delivery is created
Badge design created
Triggers when a new badge design is created
Detail created
Triggers when a new detail is created
All Actions - Actions are the automated tasks
Create ticket
Creates a new ticket
Add person
Adds a new person
Create organization
Creates a new organization
Add note to ticket
Adds a note or message to the selected ticket
Update ticket
Updates the details of an existing ticket
Fetch organization
Fetches the details of an existing organization
Fetch ticket
Fetches the details of an existing ticket by its ID
Fetch person or agent
Fetches the details of a person or agent by their email address or ID
Publish credentials
Publishes the credentials for the specified recipients
Add recipient
Creates a new recipient and adds them to the group
Create delivery
Creates a new delivery
Create detail
Creates a new detail
Update detail
Update the details of an existing detail
Update delivery
Updates the details of an existing delivery
Fetch detail
Fetches the details of an existing detail using ID
Fetch delivery
Fetches the details of an existing delivery using ID
What is Deskpro?
Deskpro is a helpdesk software with mult-channel support. You can manage your entire user base, collaborate with your teams using instant messaging and notes, and also monitor ticket statistics, agent activities and more.
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What is Sertifier?
Sertifier is a digital credential management software that helps institutions, academies, universities, and schools to send digital certificates and badges at ease.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Owain ap Rees
Sales Director, Artico
Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more
Harnoor Abroll
Technical and Operations Head, TruAct
Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more
Toto
Technical Engineer, Master Liveaboards
