Integrate Dynatrace with Jira Service Management
Send information between Dynatrace and Jira Service Management automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Dynatrace and Jira Service Management using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New problem
Triggers when a new problem is created
New event
Triggers when a new event is created
New maintenance window
Triggers when a new maintenance window is created
Customer request created
Triggers when a new customer request is created
All Actions - Actions are the automated tasks
Create maintenance window
Creates a new maintenance window
Create customer
Creates a new customer
Create customer request
Creates a new customer request
Create comment
Creates a new comment
Fetch customer request
Fetches the details of an existing customer request
What is Dynatrace?
Dynatrace is a software intelligence platform that allows you to monitor networks, detect anomalies, and optimize application transactions.
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What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
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