Integrate Emsisoft with Zendesk

Send information between Emsisoft and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft

Integrate Emsisoft with Zendesk using Zoho Flow. Whenever a scan data created in Emsisoft, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a scan data created in Emsisoft.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft

Emsisoft + Zendesk

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Supported triggers and actions

Integrate Emsisoft and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Scan data created

Triggers when a scan data created

Workspace created

Triggers when a new workspace is created

Device added or removed

Triggers when a device is added or removed from the selected workspace

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Start quick scan

Sends a 'start quick scan' command to the selected device

Start malware scan

Sends a 'start malware scan' command to the selected device

Create report

Creates a new report

Invite user

Invites the specified user to the selected workspace

Create protection group

Creates a new protection group

Create notification

Creates a new notification

Create permission group

Creates a new permission group

Start custom scan

Sends a 'start custom scan' command to the selected device

Update notification

Updates the details of an existing workspace notification

Update device notes

Updates the details of the notes of an existing device

Update workspace name

Updates the name of an existing workspace

Get workspace install token

Returns the workspace install token with tagged download links

Get account user

Returns the details of the account user

Fetch report

Fetches the details of an existing report using GUID

Search device

Searches for the details of an existing device using name

Search workspace

Searches for the details of an existing workspace using name

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Emsisoft?

Emsisoft Anti-Malware Home is a cybersecurity solution that provides protection against all internet threats. It also protects your servers and endpoints with centralized management tools.

Accounting

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

Learn more >

Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.

Brett Stewart

Senior Project Manager, SHARC Energy

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Revenue Ranch

Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.

Manon Chamand

Administrative Director, Barings Law

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