Integrate EvaluAgent with Chatra
Send information between EvaluAgent and Chatra automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate EvaluAgent and Chatra using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Evaluation created
Triggers when a new evaluation is added
Message sent in conversation
Triggers when a new message is sent in a conversation by a visitor or an agent
Conversation started
Triggers when a new conversation is started by a visitor or an agent
Conversation ended
Triggers when a conversation is ended
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create user
Adds a new user
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
Send message on behalf of agent or group
Sends a message on behalf of an agent or a group
Send message
Sends a message on behalf of a random agent
Fetch visitor
Fetches the details of a visitor
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
What is Chatra?
Chatra is a live-chat, email and social messaging platform that lets you add live chat to your website and talk with your website visitors in real-time, get website insights and more.
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