Integrate EvaluAgent with Ringover
Send information between EvaluAgent and Ringover automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add a new contact in Ringover whenever a new contact is added in EvaluAgent
Ensure quick access to contact information across all platforms for enhanced engagement. This flow create a new contact is in Ringover each time a new contact is created in EvaluAgent.
How it works
- The flow triggers when a new contact is created in EvaluAgent.
- Zoho Flow creates a new contact in Ringover.
Add a new contact in Ringover whenever a new contact is added in EvaluAgent
EvaluAgent + Ringover
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Supported triggers and actions
Integrate EvaluAgent and Ringover using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Evaluation created
Triggers when a new evaluation is added
Comment updated
Triggers when a comment is updated
Contact event occurred
Triggers when a new contact event has occurred
Call answered
Triggers when a call is answered
Tag updated
Triggers when the details of an existing tag are updated
Call hung up
Triggers when you hang up a call
Call missed
Triggers when an incoming call is missed
Call received
Triggers when a new call is received
Voicemail available
Triggers when a new voicemail is available
Voicemail received
Triggers when a new voicemail is received
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create user
Adds a new user
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
Blacklist number
Adds the specified phone number to your team's blacklist
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact by ID
Update phone number
Updates the phone number of the specified contact
Fetch contact
Fetches the details of an existing contact
Remove from blacklist
Removes the specified number from your blacklist
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
Similar apps
What is Ringover?
Ringover is a cloud communication solution, integrating business telephony, call center, SMS and instant messaging, focused on team productivity and configurable directly by managers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.
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Owner, Paul Jozsef Counselling & Coaching
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
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Administrative Director, Alebat Education
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
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