Integrate Freshservice with GitHub
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Supported triggers and actions
Integrate Freshservice and GitHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Asset created
Triggers when a new asset is created
Change updated
Triggers when any detail of a change is updated
Asset updated
Triggers when the details of an asset is updated
Change created
Triggers when a new change is created
Updated problem
Triggers when any detail of a problem is updated
Updated release
Triggers when any detail of a release is updated
Release created
Triggers when a new release is created
Ticket created
Triggers when a new ticket is created
Updated ticket
Triggers when any detail of a ticket is updated
Problem created
Triggers when a new problem is created
Review requested
Triggers when a review is requested from you or a specified user
New mention
Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request
Issue closed
Triggers when an issue is closed in the selected repository
Pull request created
Triggers when a new pull request is created
Issue created
Triggers when a new issue is created
Comment made on issue
Triggers when a comment is made on an existing issue
Label created
Triggers when a new label is created
Issue reopened
Triggers when an issue is reopened in the selected repository
Repository created
Triggers when a new repository is created
Release added
Triggers when a new release is added
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create problem
Creates a new problem
Add device to software
Adds a new device to the specified software
Create contract
Creates a new contract
Create release
Creates a new release
Create department
Creates a new department
Create ticket note
Creates a new ticket note
Create change
Creates a new change
Create asset
Creates a new asset
Create ticket
Creates a new ticket
Create reply conversation
Creates a new reply conversation for the ticket
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Update problem
Updates the details of an existing problem
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch department
Fetches the details of an existing department by its name or ID
Create pull request
Creates a new pull request
Create comment
Creates a new comment in the selected issue
Create issue
Creates a new issue
Update issue
Updates the details of an existing issue
Fetch issue
Fetches a issue by their number
Fetch user
Fetches a user by their login name
Fetch issue by title
Fetches the details of an existing issue by title
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
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What is GitHub?
GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.
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