Integrate Freshservice with Jira Cloud
Send information between Freshservice and Jira Cloud automatically, without writing any code, using Zoho Flow.
Build your own integrations between Freshservice and Jira Cloud
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Supported triggers and actions
Integrate Freshservice and Jira Cloud using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Asset created
Triggers when a new asset is created
Change updated
Triggers when any detail of a change is updated
Asset updated
Triggers when the details of an asset is updated
Change created
Triggers when a new change is created
Updated problem
Triggers when any detail of a problem is updated
Updated release
Triggers when any detail of a release is updated
Release created
Triggers when a new release is created
Ticket created
Triggers when a new ticket is created
Updated ticket
Triggers when any detail of a ticket is updated
Problem created
Triggers when a new problem is created
Issue created
Triggers when a new issue is created
Comment created
Triggers when a new comment is created
Issue updated
Triggers when the details of an existing issue are updated
Work log updated
Triggers when the details of an existing work log are updated
Work log created
Triggers when a new work log created
Issue status updated
Triggers when the status of an issue is updated
Version released
Triggers when a version is released
Version created
Triggers when a new version is created for an existing project
Project created
Triggers when a new project is created
Comment updated
Triggers when an existing comment is updated
Project updated
Triggers when the details of an existing project are updated
All Actions - Actions are the automated tasks
Create requester
Creates a new requester
Create problem
Creates a new problem
Add device to software
Adds a new device to the specified software
Create contract
Creates a new contract
Create release
Creates a new release
Create department
Creates a new department
Create ticket note
Creates a new ticket note
Create change
Creates a new change
Create asset
Creates a new asset
Create ticket
Creates a new ticket
Create reply conversation
Creates a new reply conversation for the ticket
Update asset
Updates the details of an existing asset
Update ticket
Updates the details of an existing ticket
Update problem
Updates the details of an existing problem
Fetch asset attribute
Fetches the details of an asset type's attribute (product or vendor) by its name
Fetch ticket
Fetches the details of a ticket by its subject and the requester's ID/email address
Fetch agent
Fetches the details of an existing agent by email or ID
Fetch asset
Fetches the details of an existing asset by either its name or ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch requester
Fetches the details of an existing requester by email or ID
Fetch department
Fetches the details of an existing department by its name or ID
Create comment
Creates a new comment for the specified issue
Create issue
Creates a new issue in the selected project
Create project
Creates a new project
Create user
Creates a new user
Update issue
Updates the details of the specified issue
Fetch project
Fetches the details of an existing project by project ID or key
Fetch issue attribute
Fetches the attributes of an existing issue
Fetch user
Fetches the details of an existing user by email address
What is Freshservice?
Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.
Similar apps
What is Jira Cloud?
Jira Cloud is project management software for agile teams. With features such as backlog prioritization, issue tracking, and sprint planning, you can plan and execute your projects effectively.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Sales Director, Artico
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CEO, Lakeside CNC Group
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Toto
Technical Engineer, Master Liveaboards
