Integrate Freshservice with Wrike

Send information between Freshservice and Wrike automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Freshservice and Wrike using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Asset created

Triggers when a new asset is created

Change updated

Triggers when any detail of a change is updated

Asset updated

Triggers when the details of an asset is updated

Change created

Triggers when a new change is created

Updated problem

Triggers when any detail of a problem is updated

Updated release

Triggers when any detail of a release is updated

Release created

Triggers when a new release is created

Ticket created

Triggers when a new ticket is created

Updated ticket

Triggers when any detail of a ticket is updated

Problem created

Triggers when a new problem is created

Comment added for task

Triggers when a new comment is added for a task

Task status updated

Triggers when the status of a task is updated

Project status updated

Triggers when the status of a project is updated

Attachment added

Triggers when an attachment is added and extracts the attachment URL

Folder or project event occurred

Triggers when an event has occurred in a folder or a project

Task created

Triggers when a new task is created

Comment added for folder or project

Triggers when a new comment is added for a folder or project

Task event occurred

Triggers when an event has occurred in a task

Folder or project created

Triggers when a new folder or project is created

All Actions - Actions are the automated tasks

Create requester

Creates a new requester

Create problem

Creates a new problem

Add device to software

Adds a new device to the specified software

Create contract

Creates a new contract

Create release

Creates a new release

Create department

Creates a new department

Create ticket note

Creates a new ticket note

Create change

Creates a new change

Create asset

Creates a new asset

Create ticket

Creates a new ticket

Create reply conversation

Creates a new reply conversation for the ticket

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Update problem

Updates the details of an existing problem

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch department

Fetches the details of an existing department by its name or ID

Create folder

Creates a new folder under the selected parent folder

Create project

Creates a new project under the selected folder

Create task

Creates a new task under the selected folder or project

Create time log entry

Creates a new time log entry for the specified task

Fetch user

Fetches the details of an existing user

Add comment to task

Adds a comment to the specified task

Add comment to folder or project

Adds a comment to the selected folder or project

Update project

Updates the details of an existing project

Update task

Updates the details of an existing task

Fetch task

Fetches the details of an existing task

Fetch folder or project

Fetches the details of an existing folder or project

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

What is Wrike?

Wrike is a project management tool where you can plan and organize your projects, tasks, and folders. You can customize your dashboard, synchronize tasks and milestones with calendar, and be up to date with the live activity stream.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

Learn more >

Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

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