Integrate Front with Trengo
Send information between Front and Trengo automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Front and Trengo using the below triggers and actions
All Triggers - A trigger kickstarts the flow
New inbound message
Triggers when a new message is received
New comment
Triggers when a new comment is posted in a conversation
New tag added to message
Triggers when a tag is added to a message
New outbound message
Triggers when a message is sent
Ticket assigned
Triggers when an existing ticket is assigned to an agent
Ticket label added
Triggers when a new label is added to an existing ticket
Ticket closed
Triggers when an existing ticket is closed
Ticket reopened
Triggers when an existing ticket is reopened
Note created
Triggers when a new internal message is created
Outbound message sent
Triggers when a new outbound message is sent
Inbound message received
Triggers when a new inbound message is received
All Actions - Actions are the automated tasks
Send message
Sends a message starting a new conversation in the selected channel
Create contact
Creates a new contact
Send reply
Sends a reply to the selected conversation
Create ticket
Creates a new ticket
Create profile
Creates a new profile
Create contact
Creates a new contact
Assign label for ticket
Assigns the specified label for an existing ticket
Send ticket message
Sends a ticket message
Send email
Sends an email to the specified email address
Update profile
Updates the details of an existing profile by ID
Update contact
Updates the details of an existing contact
Fetch contact
Fetches the details of an existing contact using ID, name, phone number, or email address.
Fetch ticket
Fetches the details of an existing ticket by ID
Update contact custom field
Updates the details of an existing contact custom field
Update ticket custom field
Updates the details of an existing ticket custom field
Fetch contact by ID
Fetches the details of an existing contact using contact ID
What is Front?
Front is an AI-powered customer service platform that enables businesses to bring all support channels into a single workspace, helping teams collaborate on requests and automate manual processes.
Similar apps
What is Trengo?
Trengo is an integrated inbox application that integrates all your communication channels into a single inbox. It helps you collaborate with your team, automate conversations and deliver amazing customer experiences.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Technical Engineer, Master Liveaboards
