Integrate GitKraken Boards with Zendesk

Send information between GitKraken Boards and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a card is added, archived, copied, or deleted in GitKraken Boards

Integrate GitKraken Boards with Zendesk using Zoho Flow. Whenever a card is added, archived, copied, or deleted in GitKraken Boards, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a card is added, archived, copied, or deleted in GitKraken Boards.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a card is added, archived, copied, or deleted in GitKraken Boards

GitKraken Boards + Zendesk

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Supported triggers and actions

Integrate GitKraken Boards and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Card event occurred

Triggers when a card is added, archived, copied, or deleted

Comment event occurred

Triggers when a comment is added, deleted, or updated

Board event occurred

Triggers when a board is updated, archived, unarchived, or deleted

Column event occurred

Triggers when a column is added, updated, archived, or deleted

Board created

Triggers when a new board is created

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create label

Creates a new label in the selected board

Create comment

Creates a new comment in the selected card

Create column

Creates a new column in the selected board

Create milestone

Creates a new milestone in the selected board

Add card reaction

Adds a reaction to the specified card

Add comment reaction

Adds a reaction to the specified comment

Create card

Creates a new card in the specified column

Create board

Creates a new board

Update comment

Updates the details of an existing comment

Update board

Updates the details of an existing board

Update milestone

Updates the details of an existing milestone

Update column

Updates the details of an existing column

Update card

Updates the details of an existing card

Update label

Updates the details of an existing label

Fetch card

Fetches the details of an existing card using ID

Fetch board

Fetches the details of an existing board using ID

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is GitKraken Boards?

GitKraken Boards is a kanban-style board for tracking tasks and issues across a project. it lets you automate card updates based on column actions, sync GitHub issues and milestones in real-time, and more.

Project Management

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow acts as a connector between applications. It helped automate the document creation process, reducing manual tasks and increasing our overall efficiency.

Melanie Cope Machial

Head of Marketing and Technology, Hanoi School of Business and Management

We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, Package Mate

With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.

Hitesh Matlani

Director - Business Development and Operations, Package Mate

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