Integrate Jira Service Management with PagerDuty
Send information between Jira Service Management and PagerDuty automatically, without writing any code, using Zoho Flow.
Build your own integrations between Jira Service Management and PagerDuty
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Supported triggers and actions
Integrate Jira Service Management and PagerDuty using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Customer request created
Triggers when a new customer request is created
Incident acknowledged
Triggers when an incident is acknowledged
Incident created or triggered
Triggers when a new incident is created or triggered
Incident escalated
Triggers when an incident is escalated to another user in the same escalation level
Incident resolved
Triggers when an incident is resolved
New notification
Triggers when there is a new notification
All Actions - Actions are the automated tasks
Create customer
Creates a new customer
Create customer request
Creates a new customer request
Create comment
Creates a new comment
Fetch customer request
Fetches the details of an existing customer request
Create event
Creates a new event
Create incident
Creates a new incident
Create user
Creates a new user
Update incident
Updates the details of an existing incident
Find user on call
Finds the user on call for a specific schedule
Fetch incident
Fetches the details of an existing incident by its ID or incident key
Fetch user
Fetches the details of an existing user by its ID or name
What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
Similar apps
What is PagerDuty?
PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.
Similar apps
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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