Integrate LiveAgent with Aircall

Send information between LiveAgent and Aircall automatically, without writing any code, using Zoho Flow.

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Add a new contact in Aircall whenever a new contact is added in LiveAgent

Having precise contact details empowers your sales team to deliver timely communications to users. This flow will add a new contact in Aircall whenever a new contact is added in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow creates a new contact in Aircall.
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Add a new contact in Aircall whenever a new contact is added in LiveAgent

LiveAgent + Aircall

Build your own integrations between LiveAgent and Aircall

Connect LiveAgent and Aircall with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate LiveAgent and Aircall using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

New call

Triggers when a new call is received

Call ended

Triggers when a call ends

Call assigned

Triggers when a call is assigned to an agent or a team

New contact

Triggers when a new contact is created

Comment added to call

Triggers when a comment is added to a call

Call answered

Triggers when a call is answered by an agent

Call tagged

Triggers when a tag is added to a call

Contact updated

Triggers when a contact's details are updated

New voicemail

Triggers when there is a new voicemail

Call disconnected

Triggers when an call is disconnected by the caller or agent. Fires immediately when the call ends.

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create company

Creates a new company

Create contact

Creates a new contact

Add contact to group

Adds a contact to the selected group

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Create contact

Creates a new contact

Create tag

Creates a new tag

Update contact's phone number

Updates the phone number of an existing contact using its entry ID

Update contact's email address

Updates the email details of an existing contact using its entry ID

Update contact

Updates the details of an existing contact

Fetch contact

Fetches the details of an existing contact by ID, phone number, or email address

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Aircall?

Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Relay Inc.

Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.

Paul Jozsef

Owner, Paul Jozsef Counselling & Coaching

Zoho Flow streamlined our entire lead operation, from collection to distribution. The time and resources it saved us compared to building custom integrations is enormous. Zoho Flow has truly been a game changer for us.

Mauricio Cacciavillani

Director and CEO, InterForm

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