Integrate LiveAgent with Zoho Campaigns

Send information between LiveAgent and Zoho Campaigns automatically, without writing any code, using Zoho Flow.

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Create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent

Accurate contact details enable your sales team to deliver timely and personalized communication to users. This flow create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent.

How it works
  1. The flow triggers when a new contact is created in LiveAgent.
  2. Zoho Flow adds a contact to an existing list. Updates the details of the contact if it already exists. in Zoho Campaigns.
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Create a new contact is in Zoho Campaigns each time a new contact is created in LiveAgent

LiveAgent + Zoho Campaigns

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Supported triggers and actions

Integrate LiveAgent and Zoho Campaigns using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Company created

Triggers when a new company is created

Ticket created

Triggers when a new ticket is created

Contact created

Triggers when a new contact is created

Campaign created

Triggers when a new campaign is created

Campaign failed

Triggers when a campaign is paused, stopped, or cancelled

Contact unsubscribed from list

Triggers when a contact is unsubscribed from the selected list

Subscriber added to list

Triggers when a subscriber is added to the selected list

Campaign sent

Triggers when a campaign is successfully sent

All Actions - Actions are the automated tasks

Create ticket

Creates a new ticket

Create company

Creates a new company

Create contact

Creates a new contact

Add contact to group

Adds a contact to the selected group

Update contact

Updates the details of an existing contact

Remove contact from group

Removes a contact from the selected group

Update ticket

Updates the details of an existing ticket

Update company

Updates the details of an existing company

Fetch contact

Fetches the details of an existing contact by ID, first name, last name, or email address

Fetch company

Fetches the details of an existing company by ID, name, or email address

Fetch ticket

Fetches the details of an existing ticket by ID or subject

Clone campaign

Creates a copy of an existing campaign

Add contact to workflow

Adds a contact to the selected workflow

Send campaign

Sends the selected campaign

Tag contact

Tags the specified contact

Create tag

Creates a new tag

Add contact to list

Adds a new contact to the specified list

Add or update contact

Adds a contact to an existing list. Updates the details of the contact if it already exists.

Create list

Creates a list with the specified emails

Untag contact

Untags the specified contact

Move contact to do-not-mail list

Moves the specified contact to the do-not-mail list

Associate list to campaign

Associates an existing list to the selected campaign

Update list

Updates the details of an existing list

Fetch contact

Fetches the details of an existing contact

Fetch contact from list

Fetches the details of a contact by email address

Fetch campaign report

Fetches the report for the specified campaign

Unsubscribe contact

Removes the specified contact from an existing list

What is LiveAgent?

LiveAgent is help desk software with gamification and analytics overview. You can manage tickets, calls, portals, and chat easily.

What is Zoho Campaigns?

Zoho Campaigns helps you create and send personalized email campaigns. With features like predefined templates, autoresponders, intuitive editor, and reports, you can better engage your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow has helped us revolutionize our customer interactions and experience. It helped us seamlessly streamline our business operations and processes, making them more efficient. Zoho Flow has ensured that we record every conversation and nurture every lead, thanks to its simplicity and powerful automation capabilities. It's the heartbeat of our customer engagement strategy.

Ramakrishna Karolla

Founder and CEO, Package Mate

Zoho Flow has ensured we can offer a unified customer experience by guaranteeing our data is consistent across all our apps.

Devarayan Chidambara

Director - Product & Strategy, Amazos

Zoho Flow has optimized our process and equipped us to make data-driven reports, decisions, and predictions in real time. We've improved our efficiency by over 70% by eliminating manual work. Zoho Flow helps create powerful integrations without the need for a developer. I strongly suggest that any organization running large amounts of data that needs to be automated in real time use Zoho Flow.

Dr. Hoàng Anh Tuấn

Deputy Head of Training, Package Mate

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