Integrate LiveChat with ConvergeHub
Send information between LiveChat and ConvergeHub automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Create a lead entry in ConvergeHub for each new chat session initiated in LiveChat
Ensure no opportunity is missed by automatically generating a lead from every live chat session. This flow will set up a new lead in ConvergeHub for each new live chat session in LiveChat.
How it works
- The flow triggers when a new chat is created in LiveChat.
- Zoho Flow creates a new lead in ConvergeHub.
Create a lead entry in ConvergeHub for each new chat session initiated in LiveChat
LiveChat + ConvergeHub
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Supported triggers and actions
Integrate LiveChat and ConvergeHub using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Chat ended
Triggers when a chat is ended
Visitor queued
Triggers when a visitor is queued
Chat created
Triggers when a new chat is created
New event
Triggers when a new event is created
New lead
Triggers when a new lead is created
New target
Triggers when a new target is created
New contact
Triggers when new contact is created
New account
Triggers when a new account is created
All Actions - Actions are the automated tasks
Resume chat
Restarts an archived chat
Close chat
Closes an existing chat
Create contact
Creates a new contact
Create lead
Creates a new lead
Create event
Creates a new event
Create target
Creates a new target
Create account
Creates a new account
Update lead
Updates the details of an existing lead
Fetch contact
Fetches an existing contact by ID
Fetch account
Fetches an existing account by ID
Fetch lead
Fetches an existing lead by ID
Fetch target
Fetches an existing target by ID
Fetch event
Fetches an existing event by ID
What is LiveChat?
LiveChat is a customer support platform with customization features like themes, engagement graphics, and labels. You can automate greetings, get detailed reports, create tickets, and track visitors easily.
Similar apps
What is ConvergeHub?
ConvergeHub is CRM software that lets you send customized campaigns, track payments, and collaborate with employees, partners and customers.
Similar apps
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Webhook triggers
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.
Hitesh Matlani
Director - Business Development and Operations, Avid Brio
Zoho Flow has helped us revolutionize our customer interactions and experience. It helped us seamlessly streamline our business operations and processes, making them more efficient. Zoho Flow has ensured that we record every conversation and nurture every lead, thanks to its simplicity and powerful automation capabilities. It's the heartbeat of our customer engagement strategy.
Ramakrishna Karolla
Founder and CEO, Innoliving
Zoho Flow has optimized our process and equipped us to make data-driven reports, decisions, and predictions in real time. We've improved our efficiency by over 70% by eliminating manual work. Zoho Flow helps create powerful integrations without the need for a developer. I strongly suggest that any organization running large amounts of data that needs to be automated in real time use Zoho Flow.
Dr. Hoàng Anh Tuấn
Deputy Head of Training, Lakeside CNC Group
