Integrate Livestorm with Zendesk

Send information between Livestorm and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a webinar is published in Livestorm

Integrate Livestorm with Zendesk using Zoho Flow. Whenever a webinar is published in Livestorm, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a webinar is published in Livestorm.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a webinar is published in Livestorm

Livestorm + Zendesk

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Supported triggers and actions

Integrate Livestorm and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Event session missed by registrant

Triggers when a registrant misses to attend an event session until its end

Registrant created

Triggers when a new participant registers to the specified session

Session started

Triggers when an event session has started

Session ended

Trigger when an event session has ended

Event attended

Triggers when an attendee has attended an event session

Webinar published

Triggers when a webinar is published

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create registrant

Creates a new registrant for the specified session in a webinar

Create session

Creates a new session

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Livestorm?

Livestorm is a webinar application that lets you organize and host webinars across multiple platforms without any download. It also provides powerful analytics and integrations with marketing tools.

Webinars

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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After implementing Zoho Flow, we reduced manual data entry errors by over 80%, saving a dozen work hours each month. Cost-wise, this translates to saving $5000–$7,000 per year, in addition to faster response times and higher lead conversion potential.

Yaniv David

Ecommerce Business Operations Manager, Amazos

Our business is built on diverse technologies, and Zoho Flow is an integral asset that helps us expand and enhance our integrations, boosting the efficiency of our end-to-end operations.

Mickey Blayvas

Founder and CEO, Blazesoft

Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.

Frank Cowell

Founder and CEO, Avid Brio

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