Integrate MailBluster with Freshservice

Send information between MailBluster and Freshservice automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate MailBluster and Freshservice using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Product created

Triggers when a new product is created

Order created

Triggers when a new order is created

Asset created

Triggers when a new asset is created

Change updated

Triggers when any detail of a change is updated

Asset updated

Triggers when the details of an asset is updated

Change created

Triggers when a new change is created

Updated problem

Triggers when any detail of a problem is updated

Updated release

Triggers when any detail of a release is updated

Release created

Triggers when a new release is created

Ticket created

Triggers when a new ticket is created

Updated ticket

Triggers when any detail of a ticket is updated

Problem created

Triggers when a new problem is created

All Actions - Actions are the automated tasks

Create lead

Creates a new lead

Create order

Creates a new order

Create product

Creates a new product

Update product

Updates the details of an existing product

Update order

Updates the details of an existing order

Update lead

Updates the details of an existing lead

Fetch lead

Fetches the details of an existing lead by email address

Fetch product

Fetches the details of an existing product by ID

Fetch order

Fetches the details of an existing order by ID

Create requester

Creates a new requester

Create problem

Creates a new problem

Add device to software

Adds a new device to the specified software

Create contract

Creates a new contract

Create release

Creates a new release

Create department

Creates a new department

Create ticket note

Creates a new ticket note

Create change

Creates a new change

Create asset

Creates a new asset

Create ticket

Creates a new ticket

Create reply conversation

Creates a new reply conversation for the ticket

Update asset

Updates the details of an existing asset

Update ticket

Updates the details of an existing ticket

Update problem

Updates the details of an existing problem

Fetch asset attribute

Fetches the details of an asset type's attribute (product or vendor) by its name

Fetch ticket

Fetches the details of a ticket by its subject and the requester's ID/email address

Fetch agent

Fetches the details of an existing agent by email or ID

Fetch asset

Fetches the details of an existing asset by either its name or ID

Fetch ticket by ID

Fetches the details of an existing ticket by ID

Fetch requester

Fetches the details of an existing requester by email or ID

Fetch department

Fetches the details of an existing department by its name or ID

What is MailBluster?

MailBluster is an email marketing platform that enables you to send marketing emails and newsletters. It provides personalization tags, bounce & unsubscribe handling, custom fields, and more.

Email Marketing

What is Freshservice?

Freshservice is cloud based IT service management software. You can collaborate with your team, make informed decisions with the analytics, and manage your problems, change, and release.

Server Monitoring

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Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Technical Engineer, Master Liveaboards

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