Integrate Microsoft Teams with Jira Service Management
Send information between Microsoft Teams and Jira Service Management automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Microsoft Teams and Jira Service Management using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Event created
Triggers when a new event is created
Channel created
Triggers when a new channel is created in the selected team
Customer request created
Triggers when a new customer request is created
All Actions - Actions are the automated tasks
Create channel
Creates a new channel in the selected team
Post message to channel
Posts a message in the selected channel
Post message to chat
Posts a message to the specified chat
Add user to channel
Adds the specified user to a channel
Create event
Creates a new event
Update event
Updates the details of an existing event
Fetch channel
Fetches a channel by it's name
Fetch user by name or email
Fetches user by name or email
Fetch chat by display name or email
Fetches a one-on-one chat by display name or email address
Cancel event
Cancels the specified event
Fetch event
Fetches the details of an existing event by title or ID
Create customer
Creates a new customer
Create customer request
Creates a new customer request
Create comment
Creates a new comment
Fetch customer request
Fetches the details of an existing customer request
What is Microsoft Teams?
Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.
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What is Jira Service Management?
The Jira Service Desk is a reliable help desk software solution from Atlassian. It lets you easily receive, track, manage, and resolve requests from your team’s customers. Customers can send requests by email, a customizable help center, and an embeddable widget.
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Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow saves me a lot of time and effort. With my workflows set up, when I wake up in the morning, the repetitive tasks that I used to have to do manually are done for me automatically.
Paul Jozsef
Owner, Paul Jozsef Counselling & Coaching
Our business is built on diverse technologies, and Zoho Flow is an integral asset that helps us expand and enhance our integrations, boosting the efficiency of our end-to-end operations.
Mickey Blayvas
Founder and CEO, Blazesoft
Zoho Flow acts as a connector between applications. It helped automate the document creation process, reducing manual tasks and increasing our overall efficiency.
Melanie Cope Machial
Head of Marketing and Technology, Hanoi School of Business and Management
