Integrate Microsoft Teams with ServiceM8

Send information between Microsoft Teams and ServiceM8 automatically, without writing any code, using Zoho Flow.

Explore prebuilt integration flows to get started

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Create a new job in ServiceM8 when a new message is created in a channel in Microsoft Teams

Integrate Microsoft Teams with ServiceM8 using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically creates a new job in ServiceM8. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new message is created in a channel in Microsoft Teams.
  2. Zoho Flow creates a new job in ServiceM8.
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Create a new job in ServiceM8 when a new message is created in a channel in Microsoft Teams

Microsoft Teams + ServiceM8

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Fetch the details of an existing contact using their email address or id or phone number in ServiceM8 when a new message is created in a channel in Microsoft Teams

Integrate Microsoft Teams with ServiceM8 using Zoho Flow. Whenever a new message is created in a channel in Microsoft Teams, Zoho Flow automatically fetches the details of an existing contact using their email address or id or phone number in ServiceM8. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new message is created in a channel in Microsoft Teams.
  2. Zoho Flow fetches the details of an existing contact using their email address or id or phone number in ServiceM8.
+

Fetch the details of an existing contact using their email address or id or phone number in ServiceM8 when a new message is created in a channel in Microsoft Teams

Microsoft Teams + ServiceM8

Build your own integrations between Microsoft Teams and ServiceM8

Connect Microsoft Teams and ServiceM8 with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Microsoft Teams and ServiceM8 using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Event created

Triggers when a new event is created

Channel created

Triggers when a new channel is created in the selected team

Client created or updated

Triggers when a client is created or updated

Material created or updated

Triggers when new material is created or updated

Material created

Triggers when a new material is created

Job created or updated

Triggers when a job is created or updated

Job queued

Triggers when a job is assigned to or removed from a queue

Form completed

Triggers when the specified form is completed

Contact created or updated

Triggers when a contact is created or updated

All Actions - Actions are the automated tasks

Create channel

Creates a new channel in the selected team

Post message to channel

Posts a message in the selected channel

Post message to chat

Posts a message to the specified chat

Add user to channel

Adds the specified user to a channel

Create event

Creates a new event

Update event

Updates the details of an existing event

Fetch channel

Fetches a channel by it's name

Fetch user by name or email

Fetches user by name or email

Fetch chat by display name or email

Fetches a one-on-one chat by display name or email address

Cancel event

Cancels the specified event

Fetch event

Fetches the details of an existing event by title or ID

Add note

Creates a new note

Create job

Creates a new job

Create contact

Creates a new contact

Create material

Creates a new material

Create task

Creates a new task

Create job activity

Creates a new job activity

Create job material

Creates a new job material

Create client

Creates a new client

Update client

Updates the details of an existing client

Update contact

Updates the details of an existing contact by their UUID

Update job

Updates the details of an existing job

Update material

Updates the details of an existing material

Fetch contact

Fetches the details of an existing contact using their email address or ID or phone number

Fetch material using item number

Fetches the details of an existing material using item number

Fetch material using name

Fetches the details of an existing material using name

Fetch client

Fetches the details of an existing client using their ABN number or ID or name

Fetch job

Fetches details for an existing job using its UUID

Fetch job contact

Fetches the details of an existing job contact using their email address, ID, phone number, or mobile number

What is Microsoft Teams?

Microsoft Teams is group chat software. You can host online meetings, make calls, and effectively collaborate with your team on chat.

What is ServiceM8?

ServiceM8 is a cloud-based field service management solution that lets you track staff locations, navigate to jobs, manage your estimates and invoices, and more.

Bookings/Scheduling FSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Relay Inc.

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Package Mate

Zoho Flow has helped us save close to 3,500 hours per year and increased our revenue by over half a million euros per year across all selling channels. Its versatility and limitless capabilities ensured we can run complex workflows and automate our business without increasing labor costs. Their custom functions are a game changer for us and it ensures all our data is in sync across all the systems.

Ferdinando Ploschberger

Business Controller & Process Transformation Manager, LMDP (La Maison des parents d’enfants handicapés)

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