Integrate Octadesk with Drift

Send information between Octadesk and Drift automatically, without writing any code, using Zoho Flow.

Build your own integrations between Octadesk and Drift

Connect Octadesk and Drift with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Octadesk and Drift using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization added

Triggers when a new organisation is added

Customer added

Triggers when a new customer is added

Ticket added

Triggers when a new ticket is added

Agent added

Triggers when a new agent is added

Conversation closed

Triggers when a conversation is closed

New conversation

Triggers when a new conversation is created

All Actions - Actions are the automated tasks

Update organization

Updates the details of an existing organization

Update product

Updates the details of an existing product

Fetch requester

Fetches the details of an existing requester using email address

Fetch person

Fetches the details of an existing person using email address

Fetch organization

Fetches the details of an existing organization by name

Search ticket

Search for an existing ticket

Update ticket

Updates the details of an existing ticket

Create product

Creates a new product

Create organization

Creates a new organization

Create person

Creates a new person

Create ticket

Creates a new ticket

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch contact - By ID

Fetches the details of an existing contact by ID

Fetch conversation

Fetches the details of a conversation by its ID

Fetch contact - By email

Fetches the details of an existing contact by email

What is Octadesk?

Octadesk is a customer service solution that organizes customer interactions. It helps you generate leads, close sales, support customers, and more.

Customer Support

What is Drift?

Drift is a conversational marketing platform that allows you to send targeted in-app messages, set up bots to chat with visitors, and get notifications when targeted customers visit the site.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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