Integrate PagerDuty with Zoho SalesIQ

Send information between PagerDuty and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.

Build your own integrations between PagerDuty and Zoho SalesIQ

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Supported triggers and actions

Integrate PagerDuty and Zoho SalesIQ using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Incident acknowledged

Triggers when an incident is acknowledged

Incident created or triggered

Triggers when a new incident is created or triggered

Incident escalated

Triggers when an incident is escalated to another user in the same escalation level

Incident resolved

Triggers when an incident is resolved

New notification

Triggers when there is a new notification

Conversation rated

Triggers when a conversation is rated

Conversation attender updated

Triggers when an operator picks up a chat

Conversation transfer initiated

Triggers when a conversation transfer is initiated

Conversation transfer accepted

Triggers when a transferred chat is accepted by the operator

Conversation missed

Triggers when a conversation is missed

Conversation completed

Triggers when a conversation is completed

Department created

Triggers when a new department is created to the specified portal

Conversation participants added

Triggers when participants are invited to the chat

Conversation transfer rejected

Triggers when a transferred chat is rejected by the operator

Conversation created

Triggers when a new conversation is created

Operator added

Triggers when a new operator is added

Conversation participants deleted

Triggers when a participant is removed from a conversation

All Actions - Actions are the automated tasks

Create event

Creates a new event

Create incident

Creates a new incident

Create user

Creates a new user

Update incident

Updates the details of an existing incident

Find user on call

Finds the user on call for a specific schedule

Fetch incident

Fetches the details of an existing incident by its ID or incident key

Fetch user

Fetches the details of an existing user by its ID or name

Create article

Creates a new article

Send message to latest conversation

Sends a message to the latest conversation

Associate operators to department

Associates operators to the selected department

Enable department

Enables the selected department

Update operator status

Updates the status of an existing operator

Disable department

Disables the selected department

What is PagerDuty?

PagerDuty is a digital operations management platform that helps detect and resolve infrastructure issues by providing reliable notifications, incident management, and customized alerts.

Popular Server Monitoring

What is Zoho SalesIQ?

Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.

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Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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