Integrate Qntrl with Zendesk

Send information between Qntrl and Zendesk automatically, without writing any code, using Zoho Flow.

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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl

Integrate Qntrl with Zendesk using Zoho Flow. Whenever a card is created or updated in the selected board in Qntrl, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a card is created or updated in the selected board in Qntrl.
  2. Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
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Create a new ticket in a verified end user's account in Zendesk when a card is created or updated in the selected board in Qntrl

Qntrl + Zendesk

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Supported triggers and actions

Integrate Qntrl and Zendesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Card created

Triggers when a new card is created in the selected board

Card comment added or updated

Triggers when a card comment is added or updated in the selected board

Card created or updated

Triggers when a card is created or updated in the selected board

Card updated

Triggers when an existing card is updated in the selected board

Card field updated

Triggers when certain fields are updated in an existing card

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Post comment

Posts a comment to the selected card

Add table row

Adds a new row to the selected table

Create card

Creates a new card in the selected board within the organization

Add user

Adds a new user to the selected organization

Update card

Updates the details of an existing card

Perform transition

Performs a transition to move the card to the next stage

Fetch table row

Fetches the details of an existing row from a table

Fetch user

Fetches the details of an existing user

Fetch next transitions for a card

Fetches the details of the next transition(s) available for a card from its current stage

Fetch card

Fetches the details of an existing card

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

What is Qntrl?

Qntrl is an enterprise workflow orchestration platform that helps operations and IT leaders govern how work moves across the organization, automating complex business processes with the speed of no-code and the control of enterprise IT.

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.

Sean Rivers

Platform Evangelist, Relay Inc.

We used to discover new signups only once a week. With Zoho Flow, we are notified instantly and can reach out to clients much faster, enabling us offering them bespoke solutions.

Graham Todd

Director of Operations and Sales, Artico

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Revenue Ranch

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