Integrate Refiner with Freshchat

Send information between Refiner and Freshchat automatically, without writing any code, using Zoho Flow.

Build your own integrations between Refiner and Freshchat

Connect Refiner and Freshchat with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Refiner and Freshchat using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Segment entered by user

Triggers when a user enters a segment

Survey response received

Triggers when a new survey response is received

All Actions - Actions are the automated tasks

Track event

Tracks a user event using user ID and event name

Create conversation

Creates a new conversation

Create contact

Creates a new contact

Update contact

Updates the details of an existing contact

Fetch agent

Fetches the details of an existing agent by ID

Fetch contact

Fetches the details of an existing contact

What is Refiner?

Refiner is a customer feedback and user research solution that provides survey widgets, user response analysis, integrations, and more.

Reviews Survey

What is Freshchat?

Freshchat is a messaging platform that helps businesses communicate with customers and leads through various channels, manage conversations, and more.

Customer Support

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Once we put Flow into place, we saw zero errors through manual entry and significantly faster, simpler order processing. Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow as the business process designer, where our apps are connected according to the actual, real-life interactions. The most measurable benefit is that we do not have 'forgotten repairs' anymore. Learn more

Louis Castellano

CEO, Lakeside CNC Group

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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