Integrate ServiceDesk Plus Cloud with Zoho SalesIQ
Send information between ServiceDesk Plus Cloud and Zoho SalesIQ automatically, without writing any code, using Zoho Flow.
Build your own integrations between ServiceDesk Plus Cloud and Zoho SalesIQ
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Supported triggers and actions
Integrate ServiceDesk Plus Cloud and Zoho SalesIQ using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Request updated in template
Triggers when an existing request is updated in the selected template
Request created
Triggers when a new request is created
Note created
Triggers when a new note is created
Requester created
Triggers when a new requester is created
Request updated
Triggers when the details of an existing request are updated
Change status updated
Triggers when the status of an existing change is updated
Task updated
Triggers when the details of an existing task are updated
Problem created
Triggers when a new problem is created in a template
Request approved
Triggers when an existing request is approved
Asset created
Triggers when a new asset is created
Change created
Triggers when a new change is created
Change updated
Triggers when a change is updated
Task closed
Triggers when a task is closed
Request created in template
Triggers when a new request is created in the selected template
Task created
Triggers when a new task is created
Conversation rated
Triggers when a conversation is rated
Conversation attender updated
Triggers when an operator picks up a chat
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation missed
Triggers when a conversation is missed
Conversation completed
Triggers when a conversation is completed
Department created
Triggers when a new department is created to the specified portal
Conversation participants added
Triggers when participants are invited to the chat
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation created
Triggers when a new conversation is created
Operator added
Triggers when a new operator is added
Conversation participants deleted
Triggers when a participant is removed from a conversation
All Actions - Actions are the automated tasks
Associate request with problem
Associates a request with a specific problem
Create request note
Creates a note for the selected request
Add solution
Adds a new solution
Create change
Creates a new change
Create requester
Creates a new requester
Create request
Creates a new request
Create problem
Creates a new problem
Update problem
Updates the details of an existing problem
Update change
Updates the details of an existing change
Update request
Updates the details of an existing request
Update requester
Updates the details of an existing requester based on ID
Fetch solution topic
Fetches a solution topic by its name
Fetch problem attribute ID
Fetches the selected problem's attribute ID by name
Find a request attribute
Fetches a request attribute by its name
Fetch requester
Fetches the details of an existing requester by email address
Fetch request - By ID
Fetches the details of an existing request by ID
Fetch change attribute
Fetches the details of an existing change attribute by name
Fetch change UDF attributes
Fetches a change's UDF attributes by name
Fetch problem
Fetches the details of an existing problem by ID
Fetch request UDF attributes
Fetches a request UDF attribute by its name
Create article
Creates a new article
Send message to latest conversation
Sends a message to the latest conversation
Associate operators to department
Associates operators to the selected department
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
Disable department
Disables the selected department
What is ServiceDesk Plus Cloud?
ManageEngine ServiceDesk Plus is help desk software with built-in asset and project management. You can track configuration changes, map relationships, and view data graphically to make informed decisions.
Similar apps
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
Similar apps
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Webhook triggers
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Logic
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Custom functions
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