Integrate ServiceNow with GitHub

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Fetch the details of an existing record in the specified table by search query in ServiceNow when a new issue is created in GitHub

Integrate GitHub with ServiceNow using Zoho Flow. Whenever a new issue is created in GitHub, Zoho Flow automatically fetches the details of an existing record in the specified table by search query in ServiceNow. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new issue is created in GitHub.
  2. Zoho Flow fetches the details of an existing record in the specified table by search query in ServiceNow.
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Fetch the details of an existing record in the specified table by search query in ServiceNow when a new issue is created in GitHub

GitHub + ServiceNow

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Supported triggers and actions

Integrate ServiceNow and GitHub using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Record updated

Triggers when the details of an existing record are updated

Record created

Triggers when an incident record is created

Review requested

Triggers when a review is requested from you or a specified user

New mention

Triggers when your Github username is mentioned in a Commit, Comment, Issue, or Pull Request

Issue closed

Triggers when an issue is closed in the selected repository

Pull request created

Triggers when a new pull request is created

Issue created

Triggers when a new issue is created

Comment made on issue

Triggers when a comment is made on an existing issue

Label created

Triggers when a new label is created

Issue reopened

Triggers when an issue is reopened in the selected repository

Repository created

Triggers when a new repository is created

Release added

Triggers when a new release is added

All Actions - Actions are the automated tasks

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Create incident

Creates a new incident record

Update incident

Updates the details of an existing incident record

Update record

Updates the details of an existing record in the specified table

Fetch user

Fetches the details of an existing user

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch incident

Fetches the details of an existing incident record by ID

Create pull request

Creates a new pull request

Create comment

Creates a new comment in the selected issue

Create issue

Creates a new issue

Update issue

Updates the details of an existing issue

Fetch issue

Fetches a issue by their number

Fetch user

Fetches a user by their login name

Fetch issue by title

Fetches the details of an existing issue by title

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

What is GitHub?

GitHub is a developer platform that lets you manage projects and teams, follow projects, host code, and maintain documentation. The built-in tools make it easy to request review, propose changes, and manage version control.

Developer Tools Popular

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Logic

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Our business is built on diverse technologies, and Zoho Flow is an integral asset that helps us expand and enhance our integrations, boosting the efficiency of our end-to-end operations.

Mickey Blayvas

Founder and CEO, Blazesoft

Zoho Flow is a versatile and user-friendly platform that enables seamless integrations at a cost-effective price. Using Zoho Flow, we save at least $35,000 and over 3,500 hours in a year.

Pablo Silva

System Administrator, InterForm

Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.

Greg Szabo

Operations Manager, Revenue Ranch

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