Integrate Usedesk with Asana
Send information between Usedesk and Asana automatically, without writing any code, using Zoho Flow.
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Create a task in Asana for new tickets created in Usedesk
Efficiently address customer concerns by promptly creating tasks. This flow will create a task in your Asana for newly generated tickets in Usedesk.
How it works
- The flow triggers when a new ticket is created in Usedesk.
- Zoho Flow creates a new task in the selected project in Asana.
Create a task in Asana for new tickets created in Usedesk
Usedesk + Asana
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Supported triggers and actions
Integrate Usedesk and Asana using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Ticket created
Triggers when a new ticket is created
Client added
Triggers when a new client is added
Task completed
Triggers when an existing task is completed
User added
Triggers when a new user is added to the selected workspace
Tag added
Triggers when a new tag is added to the selected workspace
Task created
Triggers when a new task is created
Task or subtask updated
Triggers when the details of an existing task or subtask are updated
Task tagged
Triggers when a task is tagged to the selected project
Team created
Triggers when a team is created in the selected organization
Subtask created
Triggers when a new subtask is created
Task section changed
Triggers when a change is made to a task section
Project updated
Triggers when the details of an existing project are updated
Task or subtask created
Triggers when a new task or subtask is created
Project created
Triggers when a new project is created
Workspace or organization created
Triggers when a new workspace or organization is created
All Actions - Actions are the automated tasks
Create chat
Creates a chat or send messages to an existing chat on behalf of the client
Add comment
Adds a comment to the specified ticket
Create ticket
Creates a new ticket
Send chat message
Sends a chat message to the specified client
Create agent
Creates a new agent
Create client
Creates a new client
Update client
Updates the details of an existing client
Update agent
Updates the details of an existing agent
Update ticket
Updates the details of an existing ticket
Fetch ticket
Fetches the details of an existing ticket using ticket ID
Fetch agent by ID
Fetches the details of an existing agent using agent ID
Fetch agent by email address
Fetches the details of an existing agent using email address
Fetch client
Fetches the details of an existing client using client ID
Create project in workspace
Creates a new project in the selected workspace
Create task in project
Creates a new task with custom fields in the selected project
Create project from template
Creates a new project from the selected template
Create subtask
Creates a new subtask under the specified task
Add task to section
Adds a new task to the specified section
Create task
Creates a new task in the selected project
Create story
Creates a new story for the specified task
Duplicate project
Creates a duplicate copy of an existing project with a different name
Create task from template
Creates a new task from the selected template
Create project in team
Creates a new project in the selected team
Update task in project
Updates the details (include custom fields) of an existing task
Update project
Updates the details of an existing project
Update task
Updates the details of an existing task
Fetch user
Fetches the details of an existing user by email
Fetch task
Fetches a task by its GID
Fetch task in project
Fetches the details (including custom fields) of an existing task in a project by its GID
What is Usedesk?
Usedesk is a cloud-based solution that lets you automate customer engagement services and solve customer support tickets. It allows you to create templates, set up automatic responses, make automatic changes to customer status, and more.
Similar apps
What is Asana?
Asana is a team collaboration platform that let teams track their work with projects, tasks, and subtasks. It also lets you add custom fields, create team pages, set due dates, and more.
Similar apps
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more
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