Integrate Zendesk Sell with Nexmo

Send information between Zendesk Sell and Nexmo automatically, without writing any code, using Zoho Flow.

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Dispatch a welcome message in Nexmo for newly created contacts in Zendesk Sell

Improve customers' initial experience with a personalized welcome email. This flow will send a welcome email in Nexmo when a new contact is created in Zendesk Sell.

How it works
  1. The flow triggers when a new contact is created in Zendesk Sell.
  2. Zoho Flow sends an SMS in Nexmo.
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Dispatch a welcome message in Nexmo for newly created contacts in Zendesk Sell

Zendesk Sell + Nexmo

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Supported triggers and actions

Integrate Zendesk Sell and Nexmo using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Lead created

Triggers when a new lead is created

Deal created

Triggers when a new deal is created

Contact created

Triggers when a new contact is created

Delivery receipt generated

Triggers when a new delivery receipt is generated

SMS received

Triggers when a new SMS is received

All Actions - Actions are the automated tasks

Create contact

Creates a new contact

Create deal

Create a new deal

Create lead

Creates a new lead

Create task

Create a new task

Create task

Create a new task

Update deal

Updates the details of an existing deal by ID

Update lead

Updates the details of an existing lead by ID

Fetch lead

Fetch the details of the existing lead by email address

Fetch user

Fetch the details of the existing user by email address

Send WhatsApp message

Sends a new WhatsApp message

Send WhatsApp verification

Sends a WhatsApp verification

Send SMS

Sends an SMS

What is Zendesk Sell?

Zendesk Sell is sales force automation software that lets you manage tickets, build a web-based knowledge base, and create an online community for customer conversations.

CRM Sales Automation

What is Nexmo?

Nexmo provides APIs for SMS, voice, and phone verifications. You can replace passwords with single-use codes, validate phone numbers, and reach out to customers over multiple channels.

Phone/SMS

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.

Mattias Johansson

CEO, Alebat Education

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