Integrate Zendesk with Canny

Send information between Zendesk and Canny automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Canny

Connect Zendesk and Canny with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Canny using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Comment made

Triggers when a new comment is made

Post status changed

Triggers when the status of a post is changed

Vote made on post

Triggers when a user votes on a post

Post created

Triggers when a new post is created

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Add comment

Adds a new comment on the specified post

Create post

Creates a new post

Find or create user

Finds an existing user. If the user does not exist, creates a new user.

Update post status

Updates the status of an existing post

Fetch user

Fetches the details of an existing user

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Canny?

Canny is a cloud-based product management solution that lets you capture, organize, and analyze user feedback to help you make informed product decisions.

Product Management

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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