Integrate Zendesk with Canvas LMS
Send information between Zendesk and Canvas LMS automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zendesk and Canvas LMS using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create course
Creates a new course
Create event
Creates a new event
Update course
Updates the details of an existing course
Fetch event
Fetches the details of an existing event by event ID
Fetch course section
Fetch the details of an existing course section
Fetch course
Fetches the details of an existing course by course ID
Conclude, deactivate, or delete an enrollment
Concludes, deactivates, or deletes an enrollment
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
What is Canvas LMS?
Canvas LMS is a learning management system that allows users to share information, conduct classes, grade assignments, and manage digital learning.
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Custom functions
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Learn more >Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.
Sean Rivers
Platform Evangelist, Relay Inc.
Zoho Flow has ensured we can offer a unified customer experience by guaranteeing our data is consistent across all our apps.
Devarayan Chidambara
Director - Product & Strategy, Package Mate
We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back.
Owain ap Rees
Director of Sales, Package Mate
