Integrate Zendesk with Emsisoft
Send information between Zendesk and Emsisoft automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft
Integrate Emsisoft with Zendesk using Zoho Flow. Whenever a scan data created in Emsisoft, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a scan data created in Emsisoft.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a scan data created in Emsisoft
Emsisoft + Zendesk
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Supported triggers and actions
Integrate Zendesk and Emsisoft using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
Scan data created
Triggers when a scan data created
Workspace created
Triggers when a new workspace is created
Device added or removed
Triggers when a device is added or removed from the selected workspace
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Start quick scan
Sends a 'start quick scan' command to the selected device
Start malware scan
Sends a 'start malware scan' command to the selected device
Create report
Creates a new report
Invite user
Invites the specified user to the selected workspace
Create protection group
Creates a new protection group
Create notification
Creates a new notification
Create permission group
Creates a new permission group
Start custom scan
Sends a 'start custom scan' command to the selected device
Update notification
Updates the details of an existing workspace notification
Update device notes
Updates the details of the notes of an existing device
Update workspace name
Updates the name of an existing workspace
Get workspace install token
Returns the workspace install token with tagged download links
Get account user
Returns the details of the account user
Fetch report
Fetches the details of an existing report using GUID
Search device
Searches for the details of an existing device using name
Search workspace
Searches for the details of an existing workspace using name
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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What is Emsisoft?
Emsisoft Anti-Malware Home is a cybersecurity solution that provides protection against all internet threats. It also protects your servers and endpoints with centralized management tools.
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Webhook triggers
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Logic
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Custom functions
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