Integrate Zendesk with Gmail for Workspace

Send information between Zendesk and Gmail for Workspace automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Gmail for Workspace

Connect Zendesk and Gmail for Workspace with over 950+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Gmail for Workspace using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Email starred

Triggers when a received email is starred

Email received

Triggers when a new email is received

Email received from a user

Triggers when a new email is received from the specified user

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Draft email

Creates a new email

Create label

Creates a new label

Send email

Sends a new email

Fetch labels

Fetches labels from the mailbox

Fetch email

Fetches an email by its unique message ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Gmail for Workspace?

Gmail for Workspace is a web-based email service which is part of G Suite bundle (paid). It provides custom email address and mailing groups with your domain, 30GB + cloud storage and more.

Email Google Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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