Integrate Zendesk with Google Drive for Workspace

Send information between Zendesk and Google Drive for Workspace automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Google Drive for Workspace

Connect Zendesk and Google Drive for Workspace with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Zendesk and Google Drive for Workspace using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

File uploaded

Triggers when a new file is uploaded to your drive

File created or modified

Triggers when a new file is created or an existing file is modified

Folder uploaded

Triggers when a new folder is uploaded to your drive

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Copy file

Creates a copy of the specified file

Create team drive

Creates a new team drive

Create folder

Creates a new folder or subfolder

Create file or folder shortcut

Creates a shortcut to the specified file or folder

Share file with user

Shares a file or a folder with the specified email address

Move file or folder

Moves an existing file or folder to another folder

Rename file or folder

Renames the specified file or folder

Create sharing preference

Creates a new sharing preference to a specific file or folder

Fetch folder

Fetches the details of an existing folder using search input

Fetch file

Fetches the details of an existing file using search input

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Google Drive for Workspace?

Google Drive for Workspace is cloud storage that lets you back up your photos, videos, and files. You can scan documents, work offline, collaborate with your team, and synchronize and share your files.

Files Google Popular

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Zoho Flow was the deal-maker for the whole Zoho platform. For everyone who wants to use more than one Zoho app, Zoho Flow is a must. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Fabricroot's manual process of maintaining and managing inventory was then automated using Zoho Flow. Without Zoho Flow, the project would have taken longer to integrate and encountered unknown challenges. Zoho Flow now acts as the backbone of their online business. Learn more

Harnoor Abroll

Technical and Operations Head, TruAct

With Zoho Flow, we've transformed our feedback process. Automating the creation of tickets in Zoho Desk based on responses from our feedback forms has significantly improved our customer support. The integration with Google Sheets and Zoho Campaigns has also streamlined our communication and marketing efforts. Learn more

Toto

Technical Engineer, Master Liveaboards

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