Integrate Zendesk with Grist

Send information between Zendesk and Grist automatically, without writing any code, using Zoho Flow.

Build your own integrations between Zendesk and Grist

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Supported triggers and actions

Integrate Zendesk and Grist using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

Record created

Triggers when a new record is created in the selected table

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Create document

Creates a new document

Create record

Creates a new record in the selected table

Update record

Updates the details of an existing record

Update document

Updates the details of an existing document

Fetch document

Fetches the details of an existing document using ID

Fetch organization

Fetches the details of an existing organization using ID or domain name

Fetch workspace

Fetches the details of an existing workspace using ID

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Grist?

Grist is a cloud-based spreadsheet and database management application. It offers a simple database builder, granular access controls, dynamic reports, and more.

Spreadsheet

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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