Integrate Zendesk with Interakt
Send information between Zendesk and Interakt automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zendesk and Interakt
Connect Zendesk and Interakt with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zendesk and Interakt using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Send WhatsApp sticker message
Sends a sticker via WhatsApp
Create or update contact
Adds a new contact or updates details of an existing contact
Send WhatsApp list message
Sends a WhatsApp message with selectable list options
Send WhatsApp document message
Sends a document file via WhatsApp
Send WhatsApp video message
Sends a video via Whatsapp
Assign chat
Assigns a chat conversation to a specific team member
Add event
Creates a new event for a contact
Send WhatsApp audio message
Sends an audio message via WhatsApp
Send WhatsApp template message
Sends a pre-approved WhatsApp template message
Send WhatsApp text message
Sends a plain text message via Whatsapp
Send WhatsApp image message
Sends an image via WhatsApp
Send WhatsApp button message
Sends a WhatsApp message with interactive buttons
Create API campaign
Creates and sends a campaign using Interakt’s API
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Interakt?
Interakt is a customer engagement platform built on the WhatsApp Business API that helps businesses manage conversations, automate messaging, and drive sales and support through WhatsApp and other channels.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
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Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >The speed of communication provided by Zoho Flow automations resulted in a greater promptness in contacting leads, and increased the likelihood of lead conversion.
Luis Carlos Palacios Moreno
Deputy Director, Alebat Education
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
Greg Szabo
Operations Manager, Relay Inc.
Working with Zoho Flow has helped us reduce low-value tasks, expand the reach of our communications, and increase our revenue. We know there's still a lot of work and potential with Zoho Flow, and we look forward to continuing to explore it.
Manon Chamand
Administrative Director, Barings Law
