Integrate Zendesk with Raindrop.io

Send information between Zendesk and Raindrop.io automatically, without writing any code, using Zoho Flow.

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Supported triggers and actions

Integrate Zendesk and Raindrop.io using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Organization created

Triggers when a new organization is created

Ticket created

Triggers when a new ticket is created

Ticket updated

Triggers when the details of a ticket is updated

User created

Triggers when a new user is created

All Actions - Actions are the automated tasks

Create Request

Creates a new ticket in a verified end user's account

Create Organization

Creates a new organization

Create User

Creates a new user

Create Ticket

 Creates a new ticket

Add Tag

Adds tag to the selected ticket

Update Organization

Updates an existing organization

Update Ticket

Updates an existing ticket status or adds comments

Add Comment

Adds comment to the selected ticket

Update User Details

Updates an existing user's details

Fetch Ticket

Fetches a ticket by ID

Fetch Organization

Fetches the details of an existing organization

Fetch User

Fetches the details of an existing user by ID

Share collection

Sends invite link to the specified email addresses to join a collection

Create raindrop

Creates a new raindrop

Create collection

Creates a new collection

Update collection

Updates the details of an existing collection

Update raindrop

Updates the details of an existing raindrop

Unshare collection

Changes the access level for the specified collaborator

What is Zendesk?

Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.

What is Raindrop.io?

Raindrop.io is an all-in-one bookmark management application that also provides features such as auto-tagging, fast search, preview capture, drag and drop, and more.

Bookmarks

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Webhook triggers

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Logic

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Custom functions

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Ben Walwyn

CTO, Yellow Africa

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CTO, Nexivo

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