Integrate Zendesk with Snipe-IT
Send information between Zendesk and Snipe-IT automatically, without writing any code, using Zoho Flow.
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Create a new ticket in a verified end user's account in Zendesk when a new model is created in Snipe-IT
Integrate Snipe-IT with Zendesk using Zoho Flow. Whenever a new model is created in Snipe-IT, Zoho Flow automatically creates a new ticket in a verified end user's account in Zendesk. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new model is created in Snipe-IT.
- Zoho Flow creates a new ticket in a verified end user's account in Zendesk.
Create a new ticket in a verified end user's account in Zendesk when a new model is created in Snipe-IT
Snipe-IT + Zendesk
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Supported triggers and actions
Integrate Zendesk and Snipe-IT using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
User created
Triggers when a new user is created
Maintenance created
Triggers when a new maintenance is created
Model created
Triggers when a new model is created
Asset created
Triggers when a new asset is created
License created
Triggers when a new license created
All Actions - Actions are the automated tasks
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
Create maintenance
Creates a new maintenance
Create asset
Creates a new asset
Create model
Creates a new model
Create user
Creates a new user
Update asset
Updates the details of an existing asset
Update user
Updates the details of an existing user
Fetch model
Fetches the details of an existing model
Fetch department
Fetches the details of an existing department
Fetch status label
Fetches the details of an existing status label
Fetch user
Fetches the details of an existing user
Fetch company
Fetches the details of an existing company
Fetch group
Fetches the details of an existing group
Fetch location
Fetches the details of an existing location
Fetch supplier
Fetches the details of an existing supplier
Fetch asset
Fetches the details of an existing asset
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
Similar apps
What is Snipe-IT?
Snipe-IT is an open-source asset management system that can help you manage software licenses, hardware assets, accessories, and more.
Build comprehensive workflows using
Webhook triggers
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.
Learn more >
Logic
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.
Learn more >
Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
Learn more >Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.
Sean Rivers
Platform Evangelist, Relay Inc.
Zoho Flow has automated all my manual work and helped me reinvest in my business. It ensures all my data is consistent and accurate across all my apps and helps me offer a uniform customer experience. Using Zoho Flow, I'm saving 180 hours and over $10,000/year. It has ensured I can easily scale my business at any time.
Frank Cowell
Founder and CEO, Alps Education
Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.
Brett Stewart
Senior Project Manager, Syncify
