Integrate Zoho Mail with ServiceNow
Send information between Zoho Mail and ServiceNow automatically, without writing any code, using Zoho Flow.
Build your own integrations between Zoho Mail and ServiceNow
Connect Zoho Mail and ServiceNow with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Mail and ServiceNow using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Email received
Triggers when a new email is received
Email sent
Triggers when an email is sent
Email matching search received
Triggers when a new email matching the given conditions is received
Email received from particular sender
Triggers when a new email is received from the specified email address
Email tagged
Triggers when an email is tagged.
Record updated
Triggers when the details of an existing record are updated
Record created
Triggers when an incident record is created
All Actions - Actions are the automated tasks
Create folder
Creates a new folder
Add user to organization
Adds a new user to an existing organization
Create permalink
Creates a permalink for a specific message by ID
Send email
Creates and sends a new email
Create note
Creates a new personal note or a group note
Reply to an email
Sends reply to a received email using message ID
Create draft
Creates a new email and stores it in the draft folder
Create task
Creates a new task
Apply tag on email
Applies a tag on the selected email by message ID
Update permalink
Updates the details of an existing permalink by message ID
Move email to folder
Moves an email to the selected folder
Add member to group
Adds a new member to an existing organization
Fetch email
Fetches the details of an existing email by its unique message ID
Fetch permalink
Fetches the details of an existing permalink by its unique message ID
Remove permalink
Removes the specified permalink
Create record
Creates a new record in a table (eg., Incident, Problem, Case, etc)
Create incident
Creates a new incident record
Update incident
Updates the details of an existing incident record
Update record
Updates the details of an existing record in the specified table
Fetch user
Fetches the details of an existing user
Fetch record
Fetches the details of an existing record in the specified table by search query
Fetch reference record
Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)
Fetch incident
Fetches the details of an existing incident record by ID
What is ServiceNow?
ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.
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Learn more >Zoho Flow is the glue that holds a lot of our business pieces together. It's essential for managing our growth while maintaining the company's agility. We have specific workflows built in Zoho Flow that have a direct impact on customer retention, proving pivotal in keeping our churn rate under 1%.
Sean Rivers
Platform Evangelist, Relay Inc.
We started using both from the beginning, but since swapping [to Zoho], we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back.
Owain ap Rees
Director of Sales, Package Mate
With Zoho Flow, we've been able to handle more projects, serve clients faster, and eliminate manual work across the board, saving over 180 hours annually. It's become an essential part of how we operate.
Hitesh Matlani
Director - Business Development and Operations, SHARC Energy
