Integrate Zoho Marketing Automation with Zendesk
Send information between Zoho Marketing Automation and Zendesk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Clone an existing campaign in Zoho Marketing Automation when a new ticket is created in Zendesk
Integrate Zendesk with Zoho Marketing Automation using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically clones an existing campaign in Zoho Marketing Automation. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow clones an existing campaign in Zoho Marketing Automation.
Clone an existing campaign in Zoho Marketing Automation when a new ticket is created in Zendesk
Zendesk + Zoho Marketing Automation
Remove the specified tag from a lead in Zoho Marketing Automation when a new ticket is created in Zendesk
Integrate Zendesk with Zoho Marketing Automation using Zoho Flow. Whenever a new ticket is created in Zendesk, Zoho Flow automatically removes the specified tag from a lead in Zoho Marketing Automation. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created in Zendesk.
- Zoho Flow removes the specified tag from a lead in Zoho Marketing Automation.
Remove the specified tag from a lead in Zoho Marketing Automation when a new ticket is created in Zendesk
Zendesk + Zoho Marketing Automation
Build your own integrations between Zoho Marketing Automation and Zendesk
Connect Zoho Marketing Automation and Zendesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Marketing Automation and Zendesk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Lead added to list
Triggers when a lead is added to the selected list
Lead removed from list
Triggers when a lead is removed from the selected list
Organization created
Triggers when a new organization is created
Ticket created
Triggers when a new ticket is created
Ticket updated
Triggers when the details of a ticket is updated
User created
Triggers when a new user is created
All Actions - Actions are the automated tasks
Add lead score
Adds lead score for the specified email address
Create or update lead
Creates a new lead or updates the details of an existing lead
Create list
Creates a new list
Add lead to journey
Adds the specified lead to a journey
Clone campaign
Clones an existing campaign
Send email campaign
Sends an existing email campaign
Create lead tag
Creates a new lead tag
Tag lead
Adds the specified tag to a lead
Update list
Updates the details of an existing list
Untag lead
Removes the specified tag from a lead
Unsubscribe lead
Removes a lead from the selected list
Move lead to do-not-mail list
Moves the specified lead to the do-not-mail list
Fetch lead
Fetches the details of an existing lead by email address
Delete tag
Deletes an existing tag
Create Request
Creates a new ticket in a verified end user's account
Create Organization
Creates a new organization
Create User
Creates a new user
Create Ticket
Creates a new ticket
Add Tag
Adds tag to the selected ticket
Update Organization
Updates an existing organization
Update Ticket
Updates an existing ticket status or adds comments
Add Comment
Adds comment to the selected ticket
Update User Details
Updates an existing user's details
Fetch Ticket
Fetches a ticket by ID
Fetch Organization
Fetches the details of an existing organization
Fetch User
Fetches the details of an existing user by ID
What is Zoho Marketing Automation?
What is Zendesk?
Zendesk is a cloud-based help-desk solution that helps you track, prioritize, and solve customer interactions. You can add dynamic content, use or define macros to respond quickly, and obtain detailed insights on all your customers.
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Custom functions
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Learn more >We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Faverton
Using Zoho Flow, we’re able to tie together different Zoho applications into a cohesive and sophisticated system. It has also enabled SHARC to avoid messy external solutions, like Zapier, that can be a struggle to maintain and create more costs. Zoho Flow directly saved over 400 hours/year of the staff’s time from having to input or interact with the system unnecessarily, and improved accuracy by reducing human error.
Brett Stewart
Senior Project Manager, Ultravision
Zoho Flow acts as a connector between applications. It helped automate the document creation process, reducing manual tasks and increasing our overall efficiency.
Melanie Cope Machial
Head of Marketing and Technology, Relay Inc.
