Integrate Zoho Meeting with Zoho Desk
Send information between Zoho Meeting and Zoho Desk automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Fetch the details of an existing meeting in Zoho Meeting when a new ticket is created or updated in Zoho Desk
Integrate Zoho Desk with Zoho Meeting using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically fetches the details of an existing meeting in Zoho Meeting. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created or updated in Zoho Desk.
- Zoho Flow fetches the details of an existing meeting in Zoho Meeting.
Fetch the details of an existing meeting in Zoho Meeting when a new ticket is created or updated in Zoho Desk
Zoho Desk + Zoho Meeting
Update a recording permission in Zoho Meeting when a new ticket is created or updated in Zoho Desk
Integrate Zoho Desk with Zoho Meeting using Zoho Flow. Whenever a new ticket is created or updated in Zoho Desk, Zoho Flow automatically updates a recording permission in Zoho Meeting. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new ticket is created or updated in Zoho Desk.
- Zoho Flow updates a recording permission in Zoho Meeting.
Update a recording permission in Zoho Meeting when a new ticket is created or updated in Zoho Desk
Zoho Desk + Zoho Meeting
Build your own integrations between Zoho Meeting and Zoho Desk
Connect Zoho Meeting and Zoho Desk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Zoho Meeting and Zoho Desk using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Meeting recording uploaded
Triggers when the recording of a meeting is uploaded
Registrant added
Triggers when a participant registers for the selected webinar
Poll answered
Triggers when a poll is answered in the selected webinar
Recording transcript generated
Triggers when the transcript of a recording is generated
Webinar created
Triggers when a new webinar is created
Member joined for webinar
Triggers when a new member has joined the selected webinar
Webinar canceled
Triggers when a webinar is canceled
Member removed from webinar
Triggers when a member is removed from the selected webinar
Meeting updated
Triggers when a meeting is updated
Meeting started
Triggers when a meeting has started
Webinar started
Triggers when a webinar has started
Meeting ended
Triggers when a meeting is completed
Meeting created
Triggers when a meeting is created
Webinar recording uploaded
Triggers when the recording of a webinar is uploaded
Meeting canceled
Triggers when a meeting is cancelled
Recording summary generated
Triggers when the summary of a recording is generated
Webinar ended
Triggers when a webinar has ended
Time entry updated
Triggers when a time entry is updated in the selected task
Product created
Triggers when a new product is created
Ticket comment added
Triggers when a new ticket comment is added in the selected portal
Article created
Triggers when a new article is created
Contact updated
Triggers when the details of a contact is updated in the selected portal
Ticket status updated
Triggers when a ticket status is changed to selected status. If status is not selected, the flow will trigger for all status changes.
Account updated
Triggers when the details of the selected account is updated
Agent updated
Triggers when the details of an agent is updated in the selected portal
Ticket updated
Triggers when the details of the selected ticket is updated
Agent availability updated
Triggers when the availability of an agent is updated
Account created
Triggers when a new account is created in the selected portal
Ticket thread added
Triggers when a new ticket thread is added in the selected portal
Event created
Triggers when a new event is created in the selected portal
Call updated
Triggers when the details of a call is updated in the selected portal
Event updated
Triggers when the details of an event is updated
Ticket approval added
Triggers when a new ticket approval is added
Task created
Triggers when a new task is created in the selected portal
Task updated
Triggers when the details of a task is updated in the selected portal
Time entry created
Triggers when a new time entry is created in the selected task
Ticket created or updated
Triggers when a new ticket is created or the details of an existing ticket are updated
Ticket approval updated
Triggers when the details of an existing ticket approval are updated
Ticket created
Triggers when a new ticket is created in the selected portal
Article updated
Triggers when an existing article is updated
Call created
Triggers when a new call is created in the selected portal
Ticket moved
Triggers when a ticket is moved to a different team or department
Agent created
Triggers when a new agent is created in the selected portal
Ticket comment updated
Triggers when the selected ticket comment is updated
Contact created
Triggers when a new contact is created in the selected portal
All Actions - Actions are the automated tasks
Schedule webinar
Schedules a new webinar
Schedule meeting
Schedules a new meeting
Add registrant
Adds a new registrant
Update recording permission
Updates a recording permission
Update webinar
Updates the details of an existing webinar
Update meeting
Updates the details of an existing meeting
Fetch meeting report
Fetches the report of the specified meeting
Fetch webinar
Fetches the details of an existing webinar
Fetch meeting recording
Fetches the recording of an existing meeting
Fetch meeting
Fetches the details of an existing meeting
Create topic
Creates a new topic
Create contract
Creates a new contract for the selected account
Extract ticket key topics - Zia
Extracts key topics of the ticket using Zia's generative AI
Add agent to team
Adds the specified agent to the selected team
Create account
Creates a new account in the selected organization
Create ticket
Creates a new ticket in the selected organization
Create task comment
Creates a new comment in the specified task
Create agent
Creates a new agent in the selected organization
Create topic comment
Creates a comment for the specified topic
Request approval for ticket
Requests an approval for an existing ticket from the specified approver
Create event
Creates a new event in the selected organization
Send email reply
Sends a reply for the specified ticket created in the email channel
Add tag
Adds a tag to the specified ticket
Create call
Creates a new call in the selected organization
Create contact
Creates a new contact in the selected organization
Generate ticket summary - Zia
Generates summary of the ticket using Zia's generative AI
Create product
Creates a new product in the selected organization
Add task time entry
Adds time entry for an existing task
Create contact comment
Creates a comment in the selected contact
Add ticket time entry
Adds time entry for an existing ticket
Add user to group
Adds the specified users to an existing group
Create custom module record
Creates a new custom module record
Generate ticket reply - Zia
Generates a ticket reply using Zia's generative AI
Create article
Creates a new article
Create account comment
Creates a new comment in the selected account
Create task
Creates a new task in the selected department
Create ticket comment
Creates a comment in the selected ticket
Remove tag
Removes a tag from the specified ticket
Record email reply
Records an email reply from the contact for the specified ticket created in the email channel
Find ticket tone and sentiment - Zia
Finds a tone and sentiment of the ticket using Zia's generative AI
Associate accounts to contact
Associates the specified account with the specified contact
Update ticket comment
Updates the comment for the specified ticket
Edit ticket time entry
Edits the time entry of an existing ticket
Update ticket
Updates the details of an existing ticket
Remove agent from team
Removes the specified agent from the selected team
Update contact comment
Updates the specified comment in the selected contact
Update contact
Updates the selected contact
Update contract
Updates the details of an existing contract
Update call timer
Updates the timer of an existing call
Update custom module record
Updates the details of an existing custom module record
Update article
Updates the details of an existing article
Update task
Updates the details of an existing task
Invite contact to the help center
Invites the specified contacts to help center
Send custom channel reply
Sends reply for a ticket via the selected channel
Update ticket timer
Updates the timer of an existing ticket
Update KB user status
Updates the status of an existing KB user
Update product
Updates the details of the selected product
Update agent availability
Updates the availability status of an existing agent
Update account
Updates the selected account
Mark or Unmark ticket as spam
Marks or unmarks the specified ticket as spam
Close ticket
Closes the specified tickets
Move ticket
Moves the specified ticket to the selected department
Update task timer
Updates the timer of an existing task
Remove user from group
Removes the specified users from an existing group
Dissociate accounts to contact
Dissociates the specified account with the specified contact
Update agent
Updates the details of an existing agent
Update topic
Updates the details of an existing topic
Update call
Updates the details of the specified call
Fetch ticket
Fetches the details of an existing ticket
Fetch KB user
Fetches the details of an existing KB user
Fetch custom module record
Fetches the details of an existing custom module record
Fetch contact
Fetches a contact by email address, unique ID, or contact name
Fetch article
Fetches the details of an existing article
Fetch account
Fetches an existing account by name or ID
Fetch agent
Fetches the details of an existing agent by ID or email
Fetch ticket time entry
Fetches the time entry of an existing ticket
Fetch product
Fetches the details of an existing product by unique ID or name
Fetch ticket thread
Fetches an existing ticket thread by unique ID
Fetch contract
Fetches the details of an existing contract
Fetch task
Fetches the details of an existing task by ID
Fetch customer happiness
Fetches the happiness feedback of an existing customer
Fetch ticket tags
Fetches ticket tags using ticket ID
Fetch event
Fetches the details of an event based on the selected field
Fetch call
Fetches the details of a call based on the selected field
Trash ticket
Moves selected ticket to the recycle bin
Trash contact
Moves selected contact to the recycle bin
Trash account
Moves selected account to the recycle bin
What is Zoho Meeting?
Zoho Meeting is a secure online meeting platform and webinar solution that helps people find new ways to collaborate and work remotely with efficacy.
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What is Zoho Desk?
Zoho Desk is context-aware help desk software for managing customer support activities. You can assign, track, and set up alerts on help desk tickets easily.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Ferdinando Ploschberger
Business Controller & Process Transformation Manager, Innoliving
With Zoho Flow as our integration engine, our productivity has increased at least five times. In some departments, it’s closer to ten.
David Mallo
CTO, Nexivo
We are very pleased with Zoho, especially Zoho Flow. Zoho Flow has helped us break down data silos and ensured our teams work together seamlessly. It has streamlined our processes and systems, resulting in around an 80% reduction in our tickets and escalations. We didn’t need to hire a developer, as Zoho Flow is highly user-friendly and easy to use.
Mattias Johansson
CEO, Alebat Education
