Integrate Zoho SalesIQ with Zoho Cliq
Send information between Zoho SalesIQ and Zoho Cliq automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate Zoho SalesIQ and Zoho Cliq using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Conversation completed
Triggers when a conversation is completed
Conversation rated
Triggers when a conversation is rated
Conversation attender updated
Triggers when an operator picks up a chat
Department created
Triggers when a new department is created to the specified portal
Conversation created
Triggers when a new conversation is created
Conversation transfer accepted
Triggers when a transferred chat is accepted by the operator
Conversation missed
Triggers when a conversation is missed
Conversation transfer initiated
Triggers when a conversation transfer is initiated
Conversation transfer rejected
Triggers when a transferred chat is rejected by the operator
Conversation participants added
Triggers when participants are invited to the chat
Operator added
Triggers when a new operator is added
Conversation participants deleted
Triggers when a participant is removed from a conversation
New channel added
Triggers when a new channel is created in your organization
All Actions - Actions are the automated tasks
Send message to latest conversation
Sends a message to the latest conversation
Associate operators to department
Associates operators to the selected department
Create article
Creates a new article
Enable department
Enables the selected department
Update operator status
Updates the status of an existing operator
Disable department
Disables the selected department
Add user status
Adds the specified status to an existing user
Delete channel
Deletes the selected channel
Message in channel
Posts a message in a channel
Message as bot to user
Posts a message as a bot to the specified user
Add channel member
Adds a new channel member
Pin message
Pin an existing message in a conversation using message ID
Message user
Sends a message to the specified user
Add bot in a channel
Adds a bot to the selected channel
Message to bot
Sends a message to the selected bot
Create channel
Creates a new channel
Post card to channel
Posts a card to the specified channel
Message as bot on channel
Message as a bot on the specified channel
Create thread
Creates a new thread using message ID
Message as bot
Posts message as the specified bot in the selected chat or channel
Update channel
Updates the details of an existing channel
Post card to chat
Posts a card to the specified chat
Unarchive channel
Unarchives the selected channel
Update channel member role
Updates the role of a channel member
Archive channel
Archives the selected channel
Fetch channel
Fetches the details of an existing channel by name
Fetch team
Fetches the details of an existing team by name
Fetch user by name or email
Fetches an existing user by name or email address
Remove channel member
Removes the specified member from the selected channel
What is Zoho SalesIQ?
Zoho SalesIQ is live chat software that lets you track visitors, identify prospects, and monitor agent performance in real time.
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Logic
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Custom functions
Write simple scripting functions to format data, call web APIs, send emails, and more.
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Director and CEO, OpIndia (online news publishing house)
Zoho Flow is the powerhouse of Zoho One! Native app integrations inside Zoho One have their limitations, but Zoho Flow can easily address them. It has enabled me to use Zoho's applications as per my business, without making any process changes. It ensures that we can cater to more customers with the same resources. By automating our admin work, Zoho Flow has helped us save over $65,000 AUD/year.
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