Integrate awork with Help Scout
Send information between awork and Help Scout automatically, without writing any code, using Zoho Flow.
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Supported triggers and actions
Integrate awork and Help Scout using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Task status updated
Triggers when a task status is updated
Project status updated
Triggers when a project status is updated
Project created
Triggers when a new project is created
Task created
Triggers when a new task is created in a project
Customer added
Triggers when a new customer is added
Conversation created
Triggers when a new conversation is created
User created
Triggers when a new user is created
Mailbox added
Triggers when a new mailbox is added
Conversation assigned
Triggers when a conversation is assigned to a specified user
All Actions - Actions are the automated tasks
Add client
Creates a new client
Create project
Creates a new project
Create project task
Creates a new task in the selected project
Update project status
Changes the status of the selected project
Update task status
Changes the status of the specified task
Fetch project status by name
Fetches the status of an existing project by name
Create conversation to customer.
Creates a new conversation to a customer from a user
Create conversation from customer
Creates a new conversation from a customer
Create customer
Creates a customer if it does not already exist
Find customer
Finds customer by email address
Find user
Finds user by email address
What is awork?
awork is an intelligent project management tool for teams. It lets you plan projects, organize tasks, manage to-dos, track time, and more.
What is Help Scout?
Help Scout is a help desk software application which provides an email-based customer support platform, knowledge base tool, and search tools for customer service professionals.
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