Integrate Chargebee with ServiceNow

Send information between Chargebee and ServiceNow automatically, without writing any code, using Zoho Flow.

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Update the details of an existing record in the specified table in ServiceNow when a new subscription is created in Chargebee

Integrate Chargebee with ServiceNow using Zoho Flow. Whenever a new subscription is created in Chargebee, Zoho Flow automatically updates the details of an existing record in the specified table in ServiceNow. This integration keeps your workflows in sync and eliminates manual work.

Set up this flow in minutes — no coding required.

How it works
  1. The flow triggers when a new subscription is created in Chargebee.
  2. Zoho Flow updates the details of an existing record in the specified table in ServiceNow.
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Update the details of an existing record in the specified table in ServiceNow when a new subscription is created in Chargebee

Chargebee + ServiceNow

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Supported triggers and actions

Integrate Chargebee and ServiceNow using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Subscription activated

Triggers when the state of a subscription is updated from 'trial' to 'active'

Subscription created

Triggers when a new subscription is created

Quote created

Triggers when a new quote is created

Quote updated

Triggers when a quote is updated

Subscription renewed

Triggers when a subscription is renewed

Subscription paused

Triggers when a subscription is paused

Subscription resumed

Triggers when a subscription is resumed

Invoice generated

Triggers when a new invoice is generated

Invoice updated

Triggers when an invoice is updated

Subscription canceled

Triggers when a subscription is canceled

Subscription deleted

Triggers when a subscription is deleted

Charge created

Triggers when a new payment is collected

Subscription updated

Triggers when a subscription is upgraded or downgraded

Charge failed

Triggers when a customer payment fails

Customer updated

Triggers when a customer is updated

Subscription reactivated

Triggers when the state of a subscription is updated from 'canceled' to 'active' or 'in trial'

Customer created

Triggers when a new customer is created

Record created

Triggers when an incident record is created

Record updated

Triggers when the details of an existing record are updated

All Actions - Actions are the automated tasks

Create customer

Creates a new customer

Create subscription

Creates a new subscription

Resume subscription

Resumes an existing subscription

Pause subscription

Pauses an existing subscription

Update customer

Updates the details of an existing customer

Record offline payment for an invoice

Records an offline payment and updates the status of the invoice to 'paid'

Change next billing date

Updates the next billing date of an existing subscription

Update subscription

Updates the details of an existing subscription

Fetch customer

Fetches the details of an existing customer

Fetch subscription

Fetches the details of an existing subscription

Create incident

Creates a new incident record

Create record

Creates a new record in a table (eg., Incident, Problem, Case, etc)

Update record

Updates the details of an existing record in the specified table

Update incident

Updates the details of an existing incident record

Fetch record

Fetches the details of an existing record in the specified table by search query

Fetch user

Fetches the details of an existing user

Fetch reference record

Fetches the details of an existing table reference record (eg., User, Problem, Core company, etc)

Fetch incident

Fetches the details of an existing incident record by ID

What is Chargebee?

Chargebee is subscription billing and recurring payments software. You can personalize email notifications, generate custom reports, and include add-ons.

What is ServiceNow?

ServiceNow is an IT service management platform. You can manage your problems and releases, generate customized reports, and use machine learning to route, categorize, and prioritize issues.

ITSM

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

Learn more >

Zoho Flow had eliminated the most routine and repetitive tasks that were creating a huge burden on our employees, leading to many unnecessary delays and mistakes. Now, we have better data integrity and we serve our customers faster. It is on a totally different level. Learn more

Louis Castellano

CEO, Lakeside CNC Group

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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