Integrate CloudTalk with 700+ apps
Create business workflows for CloudTalk without writing code, using Zoho Flow. Automate your routine tasks and make more time for what you do best.
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Supported triggers and actions
All Triggers - A trigger kickstarts the flow
Triggers when a new call of the selected type is created
Triggers when a new agent is created
Triggers when a new contact is created
All Actions - Actions are the automated tasks
Adds an activity to an existing contact
Creates a new contact
Creates a new agent
Sends an SMS message
Adds a note to an existing contact
Updates the details of an existing agent
Updates the details of an existing contact
Fetches the details of an existing contact using ID or keyword
What is CloudTalk?
Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.Learn more >
Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.Learn more >
Write simple scripting functions to format data, call web APIs, send emails, and more.Learn more >
Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Know more
Zoho Flow has automated our entire "Security Operations" process, saving us a lot of manual work and admin overhead, in turn enabling us to focus our efforts on providing clients with accurate and quality services.