Integrate EvaluAgent with Aircall
Send information between EvaluAgent and Aircall automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Add a new contact in Aircall whenever a new contact is added in EvaluAgent
Having precise contact details empowers your sales team to deliver timely communications to users. This flow will generate a new contact in Aircall each time a new contact is created in EvaluAgent.
How it works
- The flow triggers when a new contact is created in EvaluAgent.
- Zoho Flow creates a new contact in Aircall.
Add a new contact in Aircall whenever a new contact is added in EvaluAgent
EvaluAgent + Aircall
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Supported triggers and actions
Integrate EvaluAgent and Aircall using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact created
Triggers when a new contact is created
Evaluation created
Triggers when a new evaluation is added
New contact
Triggers when a new contact is created
Call assigned
Triggers when a call is assigned to an agent or a team
Call ended
Triggers when a call ends
New call
Triggers when a new call is received
Contact updated
Triggers when a contact's details are updated
Call tagged
Triggers when a tag is added to a call
Call answered
Triggers when a call is answered by an agent
Comment added to call
Triggers when a comment is added to a call
Call disconnected
Triggers when an call is disconnected by the caller or agent. Fires immediately when the call ends.
New voicemail
Triggers when there is a new voicemail
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create user
Adds a new user
Update user
Updates the details of an existing user. It includes activating or deactivating the user by toggling the 'active' attribute.
Create tag
Creates a new tag
Create contact
Creates a new contact
Update contact
Updates the details of an existing contact
Update contact's email address
Updates the email details of an existing contact using its entry ID
Update contact's phone number
Updates the phone number of an existing contact using its entry ID
Fetch contact
Fetches the details of an existing contact by ID, phone number, or email address
What is EvaluAgent?
EvaluAgent is a multi-channel quality assurance monitoring platform for customer service teams. It provides features such as customer surveys, evaluations, e-learning, reporting, and more.
What is Aircall?
Aircall provides a virtual call center that lets you decide when individual numbers can receive calls, use collaboration features to manage calls with a team, assign and comment on calls, and more.
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Sales Director, Artico
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