Integrate FastField with Usedesk

Send information between FastField and Usedesk automatically, without writing any code, using Zoho Flow.

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Create a ticket in Usedesk whenever a new submission is made in FastField

Ensure that all form submissions and queries are systematically logged and tracked as tickets. This flow will create a fresh ticket in Usedesk upon receiving a new form submission in FastField.

How it works
  1. The flow triggers when a new submission is created in FastField.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in FastField

FastField + Usedesk

Build your own integrations between FastField and Usedesk

Connect FastField and Usedesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate FastField and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Submission created

Triggers when a new submission is created

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

All Actions - Actions are the automated tasks

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create ticket

Create a new ticket

Add comment

Add a comment to a ticket

Create agent

Creates a new agent

Send chat message

Sends a chat message to the client in chat

Create client

Create a new client

Update ticket

Update details of a ticket

Update agent

Updates an existing agent

Update client

Update details of a client

Fetch agent by ID

Fetch details of an agent using id

Fetch ticket

Fetch details of a ticket using ticket id

Fetch client

Fetch details of a client using id

Fetch agent by email

Fetch details of an agent using email id

What is FastField?

FastField is a fully customizable mobile forms solution that lets you build and distribute digital forms for inspections, checklists, or any other data collection needs.

Forms Survey

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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It is amazing what processes can be automated with Zoho Flow. It can be difficult to visualize what can be done. Ask the experts at Zoho Flow, they can tell you straight away and if it needs customization they will help you build it! Learn more

Owain ap Rees

Sales Director, Artico

Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more

Louis Castellano

CEO, Lakeside CNC Group

Zoho Flow has truly empowered us to get real-time results and go paperless, saving us weeks of manual work. It's an indispensable tool for our business. Learn more

Toto

Technical Engineer, Master Liveaboards

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