Integrate Formsite with Usedesk

Send information between Formsite and Usedesk automatically, without writing any code, using Zoho Flow.

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Create a ticket in Usedesk whenever a new submission is made in Formsite

Automate ticket entry to dedicate valuable staff time to other critical administrative tasks. This flow will create a new ticket in Usedesk for new form submission in Formsite.

How it works
  1. The flow triggers when a result is submitted through the selected form in Formsite.
  2. Zoho Flow creates a new ticket in Usedesk.
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Create a ticket in Usedesk whenever a new submission is made in Formsite

Formsite + Usedesk

Build your own integrations between Formsite and Usedesk

Connect Formsite and Usedesk with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements

Supported triggers and actions

Integrate Formsite and Usedesk using the below triggers and actions

All Triggers - A trigger kickstarts the flow

Result submitted through forms

Triggers when a result is submitted through the selected form

New ticket

Triggers when a new ticket is created

New client

Triggers when a new client is created

All Actions - Actions are the automated tasks

Create chat

Create a chat or send messages to an existing chat on behalf of the client

Create ticket

Create a new ticket

Add comment

Add a comment to a ticket

Create agent

Creates a new agent

Send chat message

Sends a chat message to the client in chat

Create client

Create a new client

Update ticket

Update details of a ticket

Update agent

Updates an existing agent

Update client

Update details of a client

Fetch agent by ID

Fetch details of an agent using id

Fetch ticket

Fetch details of a ticket using ticket id

Fetch client

Fetch details of a client using id

Fetch agent by email

Fetch details of an agent using email id

What is Formsite?

Formsite is an online tool that lets you create forms and surveys. You can collect payments, link forms with logic, and share custom reports.

Forms Survey

What is Usedesk?

Usedesk customer support application

Customer Support Helpdesk

Build comprehensive workflows using

Webhook triggers

Receive your data from a wider range of services in multiple formats, like JSON, form data, and plain text.

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Logic

Create customized business workflows by including advanced logic elements like if-then branches, time delays, and more.

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Custom functions

Write simple scripting functions to format data, call web APIs, send emails, and more.

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Using Zoho Flow, we have automated two full-time jobs and outsourced all sales and support roles. It has been huge and we couldn’t imagine going back Learn more

Owain ap Rees

Sales Director, Artico

We use Zoho Flow to connect Zoho Billing with JotForm. As our customers fill their preferences in JotForm, Zoho Flow passes it to Zoho Billing and creates a subscription automatically. It was impressive that we were able to configure all this on a simple drag-and-drop interface!

Josh Lucas

Head of Operations, AAA Band Rentals

Zoho Flow has revolutionized our integration process, allowing us to transfer data seamlessly across multiple platforms without the need for coding. It has eliminated tedious and time-consuming tasks, making our workflow more efficient and saving us valuable time and effort. Zoho Flow is a game-changer for us, and I highly recommend it to anyone looking to streamline their business processes. Learn more

Toto

Technical Engineer, Master Liveaboards

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