Integrate Freshdesk with Instantly
Send information between Freshdesk and Instantly automatically, without writing any code, using Zoho Flow.
Explore prebuilt integration flows to get started
Update the status of the specified lead in Instantly when a new contact is created in Freshdesk
Integrate Freshdesk with Instantly using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically updates the status of the specified lead in Instantly. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow updates the status of the specified lead in Instantly.
Update the status of the specified lead in Instantly when a new contact is created in Freshdesk
Freshdesk + Instantly
Fetch the details of an existing campaign in Instantly when a new contact is created in Freshdesk
Integrate Freshdesk with Instantly using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically fetches the details of an existing campaign in Instantly. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow fetches the details of an existing campaign in Instantly.
Fetch the details of an existing campaign in Instantly when a new contact is created in Freshdesk
Freshdesk + Instantly
Build your own integrations between Freshdesk and Instantly
Connect Freshdesk and Instantly with over 1000+ apps and build your own integrations using our no-code drag and drop builder and comprehensive workflow elements
Supported triggers and actions
Integrate Freshdesk and Instantly using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Lead event occurred
Triggers when a new lead event has occurred
Email opened
Triggers when a lead opens an email from any campaign or a selected campaign
Email replied
Triggers when a lead replies to an email from any campaign or a selected campaign
Email bounced
Triggers when a lead email is bounced from any campaign or a selected campaign
Email sent
Triggers when an email is sent to a lead from any campaign or a selected campaign
Campaign completed
Triggers when an existing campaign is completed
Email link clicked
Triggers when a lead opens a link in any campaign email or a selected campaign email
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Create custom tag
Creates a new custom tag
Add lead to campaign
Adds a lead to an existing campaign
Add tag to campaign
Adds a custom tag to an existing campaign
Add lead to list
Adds a lead to an existing list
Update lead status
Updates the status of the specified lead
Add to blocklist
Adds entries to blocklist by email or domain
Reply to an email
Sends reply to an email received
Remove tag from campaign
Removes a tag from campaign
Fetch custom tag
Fetches the details of an existing custom tag
Fetch campaign
Fetches the details of an existing campaign
Fetch lead
Fetches the details of an existing lead
Fetch list
Fetches the details of an existing list
Delete lead
Deletes the specified lead
Remove from blocklist
Removes an entry from the blocklist
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
What is Instantly?
Instantly is a sales engagement and lead intelligence tool that helps businesses find warm leads, manage email campaigns, reach primary inboxes and more.
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Learn more >Zoho Flow was the main reason we decided in favor of the Zoho platform. An ability to integrate the different parts of the platform is priceless, and we were able to set as many process triggers as we need. Currently, we have eight large flows. They integrate Zoho Books, Zoho Desk, Zoho CRM, and Zoho Cliq in various combinations. Learn more
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