Integrate Freshdesk with Razorpay
Send information between Freshdesk and Razorpay automatically, without writing any code, using Zoho Flow.
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Resume the specified subscription in Razorpay when a new contact is created in Freshdesk
Integrate Freshdesk with Razorpay using Zoho Flow. Whenever a new contact is created in Freshdesk, Zoho Flow automatically resumes the specified subscription in Razorpay. This integration keeps your workflows in sync and eliminates manual work.
Set up this flow in minutes — no coding required.
How it works
- The flow triggers when a new contact is created in Freshdesk.
- Zoho Flow resumes the specified subscription in Razorpay.
Resume the specified subscription in Razorpay when a new contact is created in Freshdesk
Freshdesk + Razorpay
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Supported triggers and actions
Integrate Freshdesk and Razorpay using the below triggers and actions
All Triggers - A trigger kickstarts the flow
Contact updated
Triggers when the details of an existing contact are updated
Ticket note added
Triggers when a note is added to the selected ticket
Ticket created
Triggers when a new ticket is created
Contact created
Triggers when a new contact is created
Ticket updated
Triggers when the details of an existing ticket are updated
Payment failed
Triggers when a payment has failed
Payment event occurred
Triggers when the selected payment event has occurred
Refund created
Triggers when a refund is created
Invoice paid
Triggers when an invoice is paid
Order paid
Triggers when an order is paid
Subscription charged
Triggers when a new subscription is charged
All Actions - Actions are the automated tasks
Create contact
Creates a new contact
Create group
Creates a new group
Create company
Creates a new company
Create ticket
Creates a new ticket
Create forum
Creates a new forum in the selected category
Add notes to ticket
Adds private or public notes to the selected ticket
Create forum category
Creates a new forum category
Update contact
Updates the details of an existing contact
Update ticket
Updates the details of an existing ticket
Update company
Updates the details of an existing company
Fetch ticket
Fetches the details of an existing ticket by requester email address and subject
Fetch ticket priority by ID
Fetches the priority details of a specific ticket by ID
Fetch group by ID
Fetches the details of an existing group by ID
Fetch agent
Fetches the details of an existing agent by email address, phone number, or mobile number
Fetch ticket priority
Fetches the priority details of a specific ticket by label
Fetch contact
Fetches the details of an existing contact by email address, phone number, or mobile number
Fetch ticket status by ID
Fetches the status of a specific ticket by ID
Fetch contact by ID
Fetches the details of an existing contact by ID
Fetch company by ID
Fetches the details of an existing company by ID
Fetch ticket status
Fetches the status of a specific ticket by label
Fetch agent by ID
Fetches the details of an existing agent by ID
Fetch ticket by ID
Fetches the details of an existing ticket by ID
Fetch company
Fetches the details of an existing company by domain
Create order
Creates a new order
Create subscription
Creates a new subscription
Create invoice
Creates a new invoice
Create normal refund
Creates a normal refund for the specified payment
Resume subscription
Resumes the specified subscription
Cancel subscription
Cancels the specified subscription
Pause subscription
Pauses the specified subscription
Fetch order
Fetches the details of an existing order
Fetch invoice
Fetches the details of an existing invoice
Fetch subscription
Fetches the details of an existing subscription
Fetch payment
Fetches the details of an existing payment by its ID
What is Freshdesk?
Freshdesk is an online cloud-based customer service platform. You can keep track of your conversations, collaborate with colleagues, and improve team efficiency with accurate metrics.
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What is Razorpay?
Razorpay is a payments solution that allows businesses to accept, process, and disburse payments with its product suite. It gives you access to all payment modes including credit card, debit card, netbanking, UPI and popular wallets.
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